Danny John medal 5000 7 years 256 days ago
Yesterday I buy a staff at 3 credit but today when I checked its gone. Can you please check and revert back please.
Also since yesterday night, I realise practice race has an error. I could not get the results for it. No timing, No Tyre details, no fuel details. Only mention if the height and wings are correct.
I am using Android. Please do let me know of above issues.
Thank you!
Yopie Anggara medal 5000 7 years 256 days ago
same happen with me. not only in android but also in mobile browser
f M medal 5000 7 years 256 days ago
same happen with me.
Danny John medal 5000 7 years 256 days ago
It seems this is a common error after the recent updates.. Read that many user has the same problem.. Hope this can be solve by next update.
Miguel Martins medal 5000 7 years 256 days ago
Same here, no data from the practice laps, and furthermore 3 coins have gone missing (had 6 now only have 3)
Jack Basford medal 5674 
CEO & CTO 7 years 256 days ago
The practice scenario is fixed.
Danny, when did you buy the driver? Was it early yesterday? I fixed that bug yesterday, but maybe later in the day than you bought him. I've sent you 40 Tokens so you can recover more than the cash and tokens used.
Sandeep tiwary medal 5000 7 years 256 days ago
god i too did few bids in last few days for my various teams ....
and i thought someone else is bidding above and that's why m loosing those staff's
bad luck sandeep
Danny John medal 5000 7 years 255 days ago
Thanks for the credit. I did an auction yesterday midnight my time. Should be around 1am. Gmt+8.
I wonder if this is the before the update.
Jack Basford medal 5674 CEO & CTO 7 years 255 days ago
Yeah, I think that would be before the update. I improved the behaviour of bidding generally today, e.g. it now keeps any auctions you are involved in visible during knockout rounds as well. Previously the auction was removed from the list at the end of the initial round.
Jonatan Grillo medal 5000 7 years 254 days ago
Hola, ayer en el go de china unos de mis pilotos no clasifico ni corrio. Alquien sabe porque? Yo me encargue de hacer las practicas, configuraciones y configuracion para la carrera.
Jack Basford medal 5674 CEO & CTO 7 years 254 days ago
Jonatan
Hola, ayer en el go de china unos de mis pilotos no clasifico ni corrio. Alquien sabe porque? Yo me encargue de hacer las practicas, configuraciones y configuracion para la carrera.
Very unusual... I've never seen that. This will take time to investigate. Let me know if it happens again at the next race.
dan ruglio medal 5000 7 years 254 days ago
Jonatan
Hola, ayer en el go de china unos de mis pilotos no clasifico ni corrio. Alquien sabe porque? Yo me encargue de hacer las practicas, configuraciones y configuracion para la carrera.
no es común, Jack no lo ha visto antes y va a llevar un tiempo investigarlo. avisa si sucede nuevamente en la carrera siguiente.
Danny John medal 5000 7 years 252 days ago
Yes. I did a bidding and I saw that now you can see the one you are bidding on the top list... But I realise something, that the timer will suddenly says you fail to bid, but when I go back and front again it went back to normal. It happens when you stay in the bidding idle. I wonder did anyone feedback this to you.
Danny John medal 5000 7 years 252 days ago
Once this happen, the bid button is out and you can't press it. Only when you leave and re-enter again, it went back to normal. This happens when you idle for more than 30 seconds. Hopes this helps you to solve the bugs.
Jack Basford medal 5674 CEO & CTO 7 years 252 days ago
Thanks Danny, I think I was able to reproduce this just now. I left transfers open for probably an hour, then I clicked on an auction and "Bid" was greyed out, but when I re-launched the auciton it became available again.
Is that what you were describing? Your description sounds like it might be a little bit different, but the outcome sounds the same.
Danny John medal 5000 7 years 252 days ago
Yes. The outcome is the same. I got this much faster. I was looking at the auction during the initial round and I saw that the bid was Grey out. So I refresh and it went back to normal. Than when in knock out stage 1 I saw the bid was Grey out and it declare that I am lose. But when I refresh, everything went back to normal and counter continue to move and I can bid again. You can try it after you past the initial bid and at the knock out stage it seems happening more. Hope this helps in finding out the issue.
Jack Basford medal 5674 CEO & CTO 7 years 251 days ago
I have added some debugging code to the browser. Can you try to reproduce this with the browser developer console open? In Firefox and Chrome this can be shown using F12. You should see a message starting with "DISABLED - " followed by a word or two which will help me understand why it has been disabled.
You must have the developer console open before the issue appears in order for it to catch it. If you can catch it though and report the reasons it shows, then I may be able to locate a specific cause.
Danny John medal 5000 7 years 251 days ago
I using my phone android to access the game. Not using any browser so far.
Jack Basford medal 5674 CEO & CTO 7 years 251 days ago
Okay, I understand. This will probably be the only way for us to find out what the cause is, though. I will see if I can get someone to help with a browser.
Danny John medal 5000 7 years 251 days ago
I have browser, let me test it out for you and get back to you.
