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Log in & Transfer issues

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medal 5000
7 years 239 days ago
Hi

1. After i correctly log in to my account it appears the message "Username & Password do not match", after i refresch the browser tap or close/reopen the app i'm loged in

2. I'm unable to bid or buy on the transfer window, i click on the buttons but nothing happens

Thank you in advance
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medal 5674 CEO & CTO
7 years 239 days ago
Try refreshing the site / restarting the app. We just migrated servers.
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medal 5000
7 years 239 days ago
thank you Jack

I've those problems since the beginning, i was waiting for the server migration to raise the post if it would not work after the migration, this issues are actual.

Thank you in advance
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medal 5000
7 years 239 days ago
I've also tried to clear the browser cache and history without any success
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medal 5674 CEO & CTO
7 years 239 days ago
Are you on a strict firewall or network?
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medal 5000
7 years 239 days ago
i've no strict firewall, and i connect to the internet via satelite, but now you mention it the transfers work on my smartphone, the login issue remains in both systems
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medal 5000
7 years 239 days ago
Hello! I also have the same problem with the transfer option for new drivers/team...I tried from android app, Internet Explorer and Google Chrome, I cleaned data in both browsers, private mode in both and...I have the same problem that Pischa Pazoiden has...
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medal 5000
7 years 239 days ago
The issue with the transfers disappears after i disconect to my wifi, definitely the internet connection with the satelite disables the option to bid and buy, maybe you can also try to disconnect yout smartphone from the wifi and run the app with the smartphone 4G connection
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medal 5674 CEO & CTO
7 years 239 days ago
I restarted the transfer server this morning, and hoped it would help. I am glad it has, but we'll need to figure out what started that. It was working fine for me the whole time you said it wasn't.

Is the login okay now too?
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medal 5000
7 years 238 days ago
The transfer option still don't work, but in my case it's definitely a internet connection issue, on my smartphone it works with the 4G connection, and the log in issue still exists and i still need to refresh the website after login
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