Eliseo Mascia medal 5000 6 years 251 days ago
Hi, unfortunately I have a big problem in my account and I think it's a BUG. I think the pilot "Harry Roberts" is bugged because when I bought it I took 4 times the price to pay and now every race end I find a big salary of 3.7M as you sat you can see without any reservations. Unfortunately due to this problem I lost about 25M. I would like to ask you kindly if you can fix this bug and check my account as soon as possible and if you can repay the 25M I lost. It's a matter of urgency because every race I lose a lot of money Thank you. I leave you account data:
My e-mail account is: eliseomascia@hotmail.it
My team name is: MumuTeam
My league name is: ReBornRacers
Yunus Unia Blunion medal 5689 6 years 251 days ago (edited 6 years 251 days ago)
I can see in your driver's stats he's showing your team name 5 times. That's unusual, did that happen on its own or when you bought your driver you tapped the bid or buy button a bunch of times?
Can you also provide a screenshot of your Finances page?
I'll submit a ticket about this.
Eliseo Mascia medal 5000 6 years 250 days ago
I probably pressed "BUY" five times and maybe I did not have a good connection at that time
Where do I send screenshots?
Eliseo Mascia medal 5000 6 years 250 days ago (edited 6 years 250 days ago)
I sent an email to support@igpgames.com hopefully fix the Bug as soon as possible and that I get the 25M I lost and the 25 tokens I had to pay because the bill went to red at -12M with this bug thanks .
Jack Basford medal 5073 
CEO & CTO 6 years 247 days ago
Hi Eliseo, I can confirm all that you have said is accurate. I have fixed the driver's contract now so you will be charged normally for the rest of their career with your team. Also, I have sent you 85 Tokens (normally £7.99) which you may use for investment to remedy any losses your team sustained, or anything else you wish to use them for.
Thanks for your patience during quite a long wait for help.
