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Driver did not compete

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medal 5000
6 years 260 days ago
My second driver did do the tests. He was faster then my number one. I did the setup the same for both. But he did not qualify and did not compete in the race. Weird because I think the rest of my league is not playing at all. What could have happened?
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medal 5000
6 years 260 days ago
I have the same problem.... in the last 3 races my second pilot do the qualification, in the race desapear...
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medal 6283
6 years 260 days ago
Michael, Filipe, for the drivers that didn't qualify or compete in the race, did they complain about having a bad set up?

In any case, selecting both drivers for the team to be active again usually resolves the issue.
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medal 5000
6 years 260 days ago
No in fact I did not get it right for the first driver. The second said it was all ok.

And selecting them to be active does mean that he did not race the previous race and that is costing points and money. Eventhough he did train.
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medal 6283
6 years 260 days ago
I didn't understand your post's second part.
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medal 5000
6 years 260 days ago
Sorry if it was not that clear haha not my first language :)

If I put them on active then this will not happen anymore?

And eventhough I did train with him he did not do a qualifing lap or race. But thats just lost? So if that happens again then there is nothing to be done about it? lose of points etc?
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medal 5000
6 years 260 days ago
I will try this... but i think in the last time all my pilots have the best setup... i will try tomorow active the pilots... and see if all pilots goes Racing.. thanks for the help!
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medal 6283
6 years 260 days ago
Yes, in the past, we have learned that simply setting the pilots to be active again, even though they are already active, resolves the error.

Since the driver didn't race at all, nothing can't be done...you cannot go back to the race and re-run it to include the driver that didn't race. Since this kind of error cannot be corrected, we can compensate you with a few tokens for the inconvenience.
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medal 5000
6 years 260 days ago
Thanks that would be so cool :)
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medal 6283
6 years 259 days ago
Post here again if the problem continues!
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medal 5000
6 years 221 days ago
My friend has the same problem, one of his driver didn't qualifying nor race in Australia GP. His name is Deny Kbc, his team name is Lion Racing Team and in Elite tier.

https://igpmanager.com/app/d=result&id=6539486&tab=race
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medal 6283
6 years 220 days ago
I can't help your friend if he doesn't post here, helping somebody through proxy is never a good idea and causes more problems than it solves.

In any case, if he doesn't read English, then request him to re-select his drivers to be active again on the Drivers & Staff page.
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