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Forums > Global Forums (English) > Help & Support

Solved
Not possible to play

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Cédric C medal 5000
6 years 237 days ago
Hello

Since 3 days i cannot play because I always have the message my team is in a live event.

Does someone know what I can do?

Thanks
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Yunus Unia Blunion medal 5914
6 years 237 days ago
Is it still stuck?

Is this a problem in the app or on PC?

If it's in the app, end the background process of the app.
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Cédric C medal 5000
6 years 236 days ago
iOS app, I already try to kill the app but no change.
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Yunus Unia Blunion medal 5914
6 years 236 days ago
Okay. Have you tried uninstalling and reinstalling the app?

Which Apple device is the problem on?
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