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Visual bugs with the updated app (screenshots provided)

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medal 5000
6 years 219 days ago (edited 6 years 219 days ago)
Since the update, everyday in both the leagues that I play, I always experience the following visual errors:

1) Driver positon on the Leaderboard shows incorrectly

2) DRS will sometimes stay continuously until I close the app and reload

3) The KERS button has shown as empty even though on my laptop it shows as having 100% and I can use it on the laptop

4) When someon3 activates their KERS sometimes it will stay continuously until I close the app and reload.

5. Pitstop suddenly starts flashing making you believe you're going in to the pit when in reality you're not. It will continue to flash but not pit you until you reload the app.

6. You change setup and switch from say soft to hards and increase your fuel. When you leave the pits it has shown that I am using the softs as setup pre-race instead of showing the new changed setup of hards. I have seen this twice happen since the update and know of someone else who also experienced this.

This is happening on Samsung S7 Android 7.0 and Asus Zenfone Max 4 Android 7.1.1

My driver's are supposed to be 1st and 2nd




This one shows KERS activated when it is not





DRS being shown when it has not actually been activated or even in the DRS zone



Below shows that my car is going in to the pit(green pit is flashing but doesn't show on image) but it is not. This happens often






(Thanks James for the help to post)
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medal 5743
6 years 219 days ago
Ali
4) When someon3 activates their KERS sometimes it will stay continuously until I close the app and reload.


that Arabic kicking in a little there. LOL

Ali
5. Pitstop suddenly starts flashing making you believe you're going in to the pit when in reality you're not. It will continue to flash but not pit you until you reload the app.


When does it start flashing?


I think #6 is one we haven't documented yet with the development team. Can you reproduce this with confidence? If so, it'd be fantastic to get some screenshots for those as well.

James, message me your help with posting screenshots too! Maybe you did a better job than I did with my explanation in my other thread in the Announcement section.
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medal 5000
6 years 219 days ago (edited 6 years 219 days ago)
What that was meant to say was that the KERS are shown visually as if the person has pressed the KERS button when in reality they have not. The car will continue to show KERS boost until you close the app and reload it.

It starts flashing at random times.

As for replicating no 6 to provide a screenshot, that would be difficult to prove as I cannot see how I can prove what tyres I choose during the pitstop unless I just take a screenshot showing softs with a heavy loaded fuel tank. You guys will just have to take my word for it or try to replicate it yourselves.
Without sounding too harsh, how could these visual errors have gone unnoticed?

There is one other bug that I forgot to mention and that is the ability to click on your driver at the start of the race and for the screen to follow him/her. It seems that clixking on the name of your driver does not work on the app and instead you habe to click on the car bubble for your screen to start following him.
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medal 5000
6 years 219 days ago
Yunus
Ali
4) When someon3 activates their KERS sometimes it will stay continuously until I close the app and reload.


that Arabic kicking in a little there. LOL

Ali
5. Pitstop suddenly starts flashing making you believe you're going in to the pit when in reality you're not. It will continue to flash but not pit you until you reload the app.


When does it start flashing?


I think #6 is one we haven't documented yet with the development team. Can you reproduce this with confidence? If so, it'd be fantastic to get some screenshots for those as well.

James, message me your help with posting screenshots too! Maybe you did a better job than I did with my explanation in my other thread in the Announcement section.



It happened to me that when leaving pit is hit the light of pit, causing you to think that it will come back to pit. but it does not happen. only in the simulation you see how time and again it goes through the pit line but without stopping.

-----

Me ha pasado que al salir de pit queda pegada la luz de pit, haciendote pensar que volvera a entrar a pit. pero no sucede . solo que en la simulacion ves como una y otra vez pasa por la linea de pit pero sin detenerse.
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medal 5073 CEO & CTO
6 years 219 days ago
Thanks for this very detailed report. We're looking in to these now.

This is the kind of post that makes it easier for us to identify the problem and is really helpful. :)
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medal 5000
6 years 218 days ago
Jack
Thanks for this very detailed report. We're looking in to these now.

This is the kind of post that makes it easier for us to identify the problem and is really helpful. :)


Hi Jack. a player in my league also has these same problems and I'll let him know, if you can give us a solution we would be grateful.

player: https://igpmanager.com/app/d=profile&user=514232

league: https://igpmanager.com/app/p=league&id=26329

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medal 5000
6 years 218 days ago (edited 6 years 218 days ago)
Positions in the app are not displayed properly after our car or other cars around us pit. It becomes proper when we close the race and start again.




In this, the pit indicator was blinking despite pitting the same lap and he did not pit that lap. It becomes proper when we close the race and start again.


In this, the Kers animation is still displayed while it is not in use
After just using Kers

After some time in the same lap

Here its stuck on other car too
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medal 5000
6 years 218 days ago
Jack
Thanks for this very detailed report. We're looking in to these now.

This is the kind of post that makes it easier for us to identify the problem and is really helpful. :)


Images below on the Asus Zenfone Max 4 Android 7.1.1 show how on the app it will show that you're using a totally different tyre to what you really are using. It shows SS when in reality it's Soft being used and in the other one it shows Soft when in reality it's Medium. Again, on the laptop all is showing correct





The below screenshot on the Samsung S7 Edge Android 7.0.0 shows the start of the race the inability to select your driver or resize the screen regardless whether you click on the driver's name or not



Finally when I used the KERS boost on the last lap it left showing that I had 2% left of KERS when in actual fact I had used all 100%.

Lastly, look closely at the screenshots, notice how on the samsung androis 7.0.0 it shows a letter instead of the tyre in the leaderboard, whereas with the Asus android 7.1.1 it shows the tyres..
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