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Two races held at the same time

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medal 5000
7 years 84 days ago (edited 7 years 84 days ago)
Something really weird happened at yesterday's race: it was supposed to be malaysia gp, but that one went just as predicted, without major issues. But when the race finished the result shown was the one of the chinese gp, as it was going on in parallel with the correct race, nobody was able to setup the car or save any strategy for this gp. The only thing different that the league hoster did was to change the gmt -3 to -2.
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medal 5000
7 years 84 days ago
https://uploaddeimagens.com.br/imagens/whatsapp_image_2017-10-19_at_17-48-20-jpeg

https://uploaddeimagens.com.br/imagens/whatsapp_image_2017-10-19_at_17-48-07-jpeg

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medal 5000
7 years 84 days ago
in fact, Brazil started daylight saving time, and the start of races were updated by our host to follow daylight saving time, but with that, the game held two races on the same day, could you fix it? I'm one of the members of this league that had this problem.

https://igpmanager.com/app/p=league&id=6264
password: 123a
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medal 5176
7 years 84 days ago
Apologies for the late reply. I'll request this to be resolved ASAP.
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medal 5000
7 years 80 days ago
Sooo will it be fixed or something? Cuz it really affected the championship fight
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medal 5176
7 years 80 days ago
Guilherme
Sooo will it be fixed or something? Cuz it really affected the championship fight


Hi Guilherme, I'm sorry this hasn't been resolved. I've let Jack, our lead developer know about it.
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medal 5176
7 years 78 days ago
Guilherme
Sooo will it be fixed or something? Cuz it really affected the championship fight


Update: Since it was too late to go back and reset the race, the remaining option is to skip the race entirely and have its results cleared.
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medal 5000
7 years 77 days ago
Yunus
Guilherme
Sooo will it be fixed or something? Cuz it really affected the championship fight


Update: Since it was too late to go back and reset the race, the remaining option is to skip the race entirely and have its results cleared.


Great! Any ETA?
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medal 5176
7 years 76 days ago
Should be cleared now.
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medal 5000
7 years 73 days ago
We had the same problem today. Is it possible to look at it Yunus?
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medal 5785 CEO & CTO
7 years 73 days ago
Javier
We had the same problem today. Is it possible to look at it Yunus?

It's been a very long day keeping the results going through the system due to some unforeseen issues. I will look at this first thing tomorrow morning. Could you explain in more detail what has happened?
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medal 5000
7 years 72 days ago
Jack
Javier
We had the same problem today. Is it possible to look at it Yunus?

It's been a very long day keeping the results going through the system due to some unforeseen issues. I will look at this first thing tomorrow morning. Could you explain in more detail what has happened?


We have had 2 races on the same track. The first at 20:00 and later at 20:30. Although the 2nd one nobodye prepared his car and so the results were unfair. Maybe its better to clear the results..?
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medal 5785 CEO & CTO
7 years 71 days ago
Which race was that, Italy?
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medal 5000
7 years 71 days ago
Jack
Which race was that, Italy?


Yes Italy
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medal 5000
7 years 60 days ago
Hi

I have experienced the same problem last night. Monaco ran at the same time as the Turkish GP. Now it is saying we will skip today's race and won't race again until tomorrow. Is there anyway the Turkish GP can be reset?
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medal 5785 CEO & CTO
7 years 60 days ago
Hi Simon, I've reset Turkey and pushed it to the next available slot to run again.
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medal 5176
7 years 60 days ago
Hi, can you check your league's calendar to make sure everything looks correct?
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medal 5000
7 years 60 days ago
Hi Jack

Thank you for getting on to this so quickly. Calendar has reset for the Turkish race tonight. However my finances are screwed up as well. It has charged me two lots of race charges (salaries, etc..), and as I finished second I did not win any prize money. Can this be reversed? Also I have accumulated two lots of design points. I'm sure this will be the same for all players in the league.
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medal 5000
7 years 59 days ago
Hi Yunus

Can I at least get my money back. I know it may be difficult to reverse the other changes now that another race has been run.
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medal 5176
7 years 59 days ago
Jack was going to do it today, but seems he may not have had time. I have sent everybody in your league 20 tokens so they can recover the losses from that race.
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