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Service Downtime & Postponed Races

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medal 5000
12 years 45 days ago
In our league we had a race on saturday that no one was able to log in for, yet the race still ran
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medal 5000
12 years 45 days ago
Our league is messed up again - Rookie tier has been crashed again, meanwhile when other tiers has finished races.

http://igpmanager.com/play/?url=league-schedule/42
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medal 5000
12 years 44 days ago
Peter: I hate to say it, but I think we should skip the race that failed in the Rookie tier.  This is only because there are more active players in the Pro and Elite tiers and they have already been delayed a race once.

Danica: I'll address that a bit later.  I can reschedule and rerun your race if you like.

To everyone: I know I've said it before, but we have managed to resolve another core issue with the system so I'm hopeful that is the end of the most serious problems now.  Thanks for the supporting words from some of you but also thanks very much to everyone who has been pointing out the problems!
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medal 5000
12 years 44 days ago
Connection Problem :(
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medal 5000
12 years 44 days ago
Fernanda: Did it actually give the warning "Connection Problem"?  I don't have anything on this end indicating a problem this time.  Did anyone else have a problem?
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medal 5000
12 years 44 days ago
"Andrew
Peter: I hate to say it, but I think we should skip the race that failed in the Rookie tier.  This is only because there are more active players in the Pro and Elite tiers and they have already been delayed a race once.

Danica: I'll address that a bit later.  I can reschedule and rerun your race if you like.

To everyone: I know I've said it before, but we have managed to resolve another core issue with the system so I'm hopeful that is the end of the most serious problems now.  Thanks for the supporting words from some of you but also thanks very much to everyone who has been pointing out the problems!


Hi Andrew

There is an error in home window for our rookies league. He says Italian GP goes on Live


http://race.igpmanager.com/?id=109840

http://igpmanager.com/play/?url=league-schedule/42
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medal 6098 CEO & CTO
12 years 44 days ago
That should be fixed now, Fernando.
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medal 5000
12 years 44 days ago
No, it isn't fixed.
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medal 6098 CEO & CTO
12 years 43 days ago
Sorry about that, one value still needed changing. Now it works (I emulated your account to make sure this time!).
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medal 5000
12 years 36 days ago
"Tomas
http://race.igpmanager.com/?id=113737&view=2d



Race not started yet


http://igpmanager.com/play/?url=race-launch/113737
All stuck from 5 minuts race never started.
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medal 5000
12 years 36 days ago
getting problems, even tonight connection problem
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medal 6098 CEO & CTO
12 years 36 days ago
"Tomas

"Tomas
http://race.igpmanager.com/?id=113737&view=2d



Race not started yet



http://igpmanager.com/play/?url=race-launch/113737
All stuck from 5 minuts race never started.

We'll postpone your races to the next available slot, if that's what you want.
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medal 5000
12 years 36 days ago
If you can restart the race now in short time, we will be there.. otherwise we can wait until next avaiable slot.. (sunday)
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medal 6098 CEO & CTO
12 years 36 days ago
"Tomas
If you can restart the race now in short time, we will be there.. otherwise we can wait until next avaiable slot.. (sunday)

Ok we'll start your race at 20:10 GMT (in approx. 5 minutes).
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medal 5000
12 years 36 days ago
Ok there
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medal 5000
12 years 36 days ago
http://race.igpmanager.com/?id=118381

This race also got stuck and doesn't continue.
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medal 5000
12 years 25 days ago (edited 12 years 25 days ago)
http://igpmanager.com/play/?url=race-launch/113746

Race Not Open after 13 laps


Please reschedule it at next slot on wednesday
thanks.
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medal 5000
11 years 298 days ago
We are having some trouble with the database server right now.  This has disrupted the running races.  I will try to get everything restored as soon as possible.
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medal 5000
11 years 298 days ago
It seems to be back up now. I'll keep an eye on it.
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