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Race re-run requests due to service issues

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medal 5155 SUPPORT AGENT
1 year 348 days ago
Hello Titan,

I apologise for any inconvenience caused. The race is now set for rerun as requested.
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medal 5129
1 year 338 days ago

Same issue again in Global Cup Series Oceania. 

Race: Bahrain

Race link: https://igpmanager.com/app/d=result&id=61697900&tab=race

League: https://igpmanager.com/app/p=league&id=336184&tab=info

I have no idea what to do with this bug as it happens way too often. But for now re run will do.

Seriously now.. happens waaaay waaaay to often.. It will kill the league. 
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medal 5155 SUPPORT AGENT
1 year 337 days ago
Hello,

The race is now set for rerun as requested.
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medal 4941
1 year 337 days ago
I'm not an expert on race replays, but I remember in one update they said that if a manager didn't update the game, all league races would crash.

I repeat, this is just personal opinion.
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medal 5804
1 year 337 days ago
Hi my league had a rerun after around 42 laps. Can the race be voided and rerun at the end of the current season? I'm the host
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medal 5000
1 year 337 days ago
I request a rerun as the race crashed and restarted after around 10 laps 

League: https://igpmanager.com/app/p=league&id=24581&tab=info
Race: https://igpmanager.com/app/d=result&id=61703744&tab=race
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medal 5155 SUPPORT AGENT
1 year 337 days ago
Hello Nicholas and Titan Jr,

Both races are now set for rerun.
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medal 5129
1 year 337 days ago

GCS

Same issue again in Global Cup Series Oceania. 

Race: Bahrain

Race link: https://igpmanager.com/app/d=result&id=61697900&tab=race

League: https://igpmanager.com/app/p=league&id=336184&tab=info

I have no idea what to do with this bug as it happens way too often. But for now re run will do.

Seriously now.. happens waaaay waaaay to often.. It will kill the league. 


Same again.. Two days in a row. Great. So, please.. Re run again. 

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medal 5155 SUPPORT AGENT
1 year 337 days ago
Hello,

I'm sorry again for the problem that happened. Could you please tell me what exactly was wrong this time? I'm watching the race and in Elite there are only two players playing.
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medal 5129
1 year 337 days ago
Yes, because we all left the race. 

What happens is at some point in the race no command is functioning for anyone. Nobody can boost, nobody can change push lvl, nobody can pit. Game acts like we all left the race and continues with whatever orders we had at that moment. 
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medal 5155 SUPPORT AGENT
1 year 337 days ago
Hello,

I understand. Thank you very much for the information. We're already looking into what happened.
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medal 5652
1 year 335 days ago

GCS
Yes, because we all left the race. 

What happens is at some point in the race no command is functioning for anyone. Nobody can boost, nobody can change push lvl, nobody can pit. Game acts like we all left the race and continues with whatever orders we had at that moment. 



Isn't this the 'someone has an old version of the game' problem from, like, 6 monthd ago? Everyone is fine until the first pits and then it all goes to pot.  One of the online players has a previous version, it will only happen when they are online, otherwise it's OK for everyone.
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medal 5129
1 year 329 days ago (Last edited by The Myth 1 year 329 days ago)
Bug reported here - https://igpmanager.com/forum-thread/52678

Race:Belgium - https://igpmanager.com/app/d=result&id=61697917&tab=race

League: https://igpmanager.com/app/p=league&id=336184&tab=info

Thank you. 


EDIT: Looks like bug is fixed, we will still need a re run because people left and on top of that it's dry now it was 4mm when the race should have started.
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medal 5155 SUPPORT AGENT
1 year 329 days ago
Hello,

The race is now set for rerun as requested.
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medal 5000
1 year 328 days ago
Hello, 
in our league, we had the same bug today. Is it possible to fix it ?

Here's some information about the
- Race: Azerbaijan
- Race link: https://igpmanager.com/app/d=result&id=61750649&tab=race
-League: https://igpmanager.com/app/p=league&id=151934

Thanks for you help ?

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medal 5155 SUPPORT AGENT
1 year 328 days ago
Hello Math,

Done! Race ready for a rerun.
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medal 5000
1 year 328 days ago
Thanks Ovih,
have a nice week-end !
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medal 6530
1 year 327 days ago
Leauge ID: 123537
Most of our players couldnt enter the race at start (https://igpmanager.com/forum-thread/52734) . We would like a rerun.
Leauge: https://igpmanager.com/app/p=league&id=123537
Race: https://igpmanager.com/app/d=result&id=61658030&tab=race
Thanks
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medal 5155 SUPPORT AGENT
1 year 327 days ago
Hello Levente,

The race is now set for rerun as requested.
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medal 6530
1 year 327 days ago

Ovih
Hello Levente,

The race is now set for rerun as requested.



Thanks!
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