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Race re-run requests

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medal 5000
5 years 270 days ago
Not only Graeme & Chris has the game changed the time but its also changed our tyre set ups also. You go in and select all wets for the race and the game gives you Inters??? So if the race gets rerun lets hope that this is fixed also. Its not only costing us a race each time but money and coins to keep everything together each time it happens.

V8 Supercars Australia is a great league and it will be sad if it falls apart all because of annoying things like this!!
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medal 5000 Super Mod
5 years 270 days ago

Chris
There is still 20mins to re-run it for Mon... just sayin MOD. 



Hi Chris and Graeme.


Sorry to hear about your ongoing problems with race time shifting, I hope it gets resolved soon.

Not wanting to make excuses but just to dispel a popular misconception... The forum Moderators are not part of the iGP team, we are a group of managers who have been playing iGP for a long time and are fairly active on this forum. We are asked if we would like to volunteer to assist others and help to manage the forum. 

As such, we do have slightly higher control over the forum but as far as the game is concerned we have no additional powers, we are just the same as any other gamer.

I see that one of the Mods has already escalated this issue to the iGP team, that's about the limit of our influence.

Sorry I can't be of more help, cheers
Kev.
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medal 5448
5 years 270 days ago
I know Kev, all aimed at getting rapid attentionz. Is very annoying considering i only race 3 times a week. All good. Thanks. 
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medal 5000
5 years 270 days ago
Hello,

Since some of our managers weren’t able to login today, because of a bug with the server, I kindly ask for a re-run of tonight’s European Grand Prix. 

Leaque 22263

Thank you in advance 
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medal 5000
5 years 270 days ago
I posted twice in here to get a race rerun last week. What is the point in having a official race re run forum thread if it doesn't work. 
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medal 5000
5 years 270 days ago

Kevin

Chris
There is still 20mins to re-run it for Mon... just sayin MOD. 



Hi Chris and Graeme.


Sorry to hear about your ongoing problems with race time shifting, I hope it gets resolved soon.

Not wanting to make excuses but just to dispel a popular misconception... The forum Moderators are not part of the iGP team, we are a group of managers who have been playing iGP for a long time and are fairly active on this forum. We are asked if we would like to volunteer to assist others and help to manage the forum. 

As such, we do have slightly higher control over the forum but as far as the game is concerned we have no additional powers, we are just the same as any other gamer.

I see that one of the Mods has already escalated this issue to the iGP team, that's about the limit of our influence.

Sorry I can't be of more help, cheers
Kev.


Yep totally understand what you are saying Kev and appreciate the work that everyone does. Like Chris said we only run the 3 times a week to be a bit more casual and to work in with peoples commitments so when this happens it lets the team managers down and thats where the frustration sets in. 

The only problem i see here is the time it takes to go through. If it could just be reset we would get on with things and be ready to roll on Wednesday for us, but if we ran every night like most do there is no way it would be sorted in time. Once again i know that is not your problem Kev but its just a general comment. Its now happened to us 5 times in 2 and 1/2 season. Chris has been there since i started this league and so he has been there for everyone of them hence his frustration. We got lucky once that Yunis i think it was just happened to be on and we got to run the race as per normal but it still affected guys who then didnt get set ups done. All of this only happens to us like 1 or 2 hrs b4 the race so the whole process is just way to quick to get fixed in time. 
It must have been a good stuff up though as i have had messages from our teams saying they had a lot of tyre problems. Eg it was a wet race and the water was at 3.5 at the start and i think it went to 3.8 at some stage but they had selected all wets for the race and got Inters in there stops and some even got Softs!! 
Lets just hope we can get some sort of answer as to what happened today so i can let my league members know.
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medal 5000
5 years 269 days ago
Can someone please reset our race as we are all waiting for it to be done!! 
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medal 5000
5 years 269 days ago

Rik
Hello,

Since some of our managers weren’t able to login today, because of a bug with the server, I kindly ask for a re-run of tonight’s European Grand Prix. 

Leaque 22263

Thank you in advance 



This race still needs a reset. Is this possible?
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medal 5411
5 years 269 days ago

Hi everybody. 

I apologize to all of you who were not able to have your re-run requests fulfilled in time.
Unfortunately, I was quite busy outside of iGP and being tasked with checking this thread did not check as I was supposed to.
I see I also missed one request in my most previous posting, for that, I'm also sorry.
I'd like to make clear this is not a normal occurrence and will prevent this from happening again.

Graeme, I have set your league's race to re-run now.

For everybody else, the races cannot be re-run once the next race has taken place. If your league experienced a problem and your re-run request is unfulfilled, we can delete the results for a particular race and it will be taken out of the current season's championship standings.

If you would like to have the results for a particular race deleted, please note the following:

1. Only the league host is able to make the request
2. The race must be the in the current season for your league
3. Provide the name for the race and if possible, the race ID(s)

There will be tokens sent as compensation for the problem when the requests are fulfilled.
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medal 5000
5 years 269 days ago (Last edited by Graeme Osborn 5 years 269 days ago)
Ok but what about the time problem? as i cant not change that at all??? Its saying 6:20am today which has already past. Im +10.5GMT and run at 9:30pm my time.

Is this something that will happen again though? As its doing it quite regularly also now. I have sent an email with all the information in it so i know i may get a full reply through there as yet.
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medal 5411
5 years 269 days ago
Hi Graeme, I'm troubleshooting this right now, however, I'm experiencing some difficulty in trying to get the correct time.
I have let Jack know to assist as soon as he can.
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medal 5000
5 years 269 days ago
Thanks mate i have noticed that and yeah at least it is as close as you can get it for now. I did send out a message to all the teams to do there set ups so i will just let them know its 10 mins earlier the start!! I will see if after the race i can change it again and let you know here again if it works or not.
The worst thing is some of our teams just moved so they miss out on the bonus tokens!!
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medal 5000
5 years 268 days ago
Hi Yunus I'm still unable to change the time to the correct time but i have left it where it is with that starts time of 9:20pm for me. I know that our new sister league is having the same problems as in unable to change the time also. The race ran all good so that was a positive. Just thought i would update you though about the time part. 
Cheers
Graeme
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medal 5000
5 years 264 days ago
hello.  can the GB19 race be deleted from my league 5411?

Despite the tweaks I think the track is 'not normal'.  Thanks
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medal 5007 Super Mod
5 years 264 days ago

Tony
hello.  can the GB19 race be deleted from my league 5411?

Despite the tweaks I think the track is 'not normal'.  Thanks

Just wondering... is the only reason for asking to delete the results the fact that DRS was not really effective? Because that's the same for everyone and doesn't make the race unfair or invalid. Or were there other issues that made the track unplayable, in that case the devs should be made aware of these so they can fix them.

... Or is the DRS ineffectiveness a nice excuse and is the main reason because your closest competitor for the title took a 1-2?
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medal 5000
5 years 264 days ago (Last edited by Tony Maloney 5 years 264 days ago)
hi gert. thanks for replying on something you have no idea about. there were other issues. i won last time at GB19 and as a responsible league manager was happy to suggest to replay or delete the race. mihai, who got 1-2 this time,was actually quite happy for a delete too.

but thanks for your input
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medal 5007 Super Mod
5 years 264 days ago
Well, I think it was a very valid question. In your other post you only mentioned minor issues that don't affect equality between drivers and you ended even with "i do think it is good enough to race on" and right after you make a request to delete the results without giving any specific reason. Is it not normal then that I wonder what the big issue was that triggered the request to ask for a deletion of the result? So I'm still wondering what the big problem was, this is also important to know for the devs, because they are very diligent in investigating any race-blocking service problems, to avoid it in the future.

I couldn't really tell if you were joking when you made a comparison with last GB19 race, but I'll assume you did. That was a totally unplayable race, it was obviously a completely different situation.
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medal 5000
5 years 264 days ago
Tony when the devs give each league to choose their tracks I suppose u could not choose to race at GB. 
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medal 5000
5 years 263 days ago
Good morning, I need to restart the championship in our League, yesterday we should not have had a race and less at 00h, if it is possible to restart our championship to start today the GP Australia..thanks
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medal 5000
5 years 263 days ago

Gert

Tony
hello.  can the GB19 race be deleted from my league 5411?

Despite the tweaks I think the track is 'not normal'.  Thanks

Just wondering... is the only reason for asking to delete the results the fact that DRS was not really effective? Because that's the same for everyone and doesn't make the race unfair or invalid. Or were there other issues that made the track unplayable, in that case the devs should be made aware of these so they can fix them.

... Or is the DRS ineffectiveness a nice excuse and is the main reason because your closest competitor for the title took a 1-2?


Hi Gert! I took the 1-2, but I think is not fair to have the race like this. If the game has DRS and KERS on dry conditions, it should be played like this. The DRS not working wasn't the only issue, KERS also had very little effect. Also, Mediums were very fast for 8 degree temp, but maybe it's my mistake with the tyres, cause we've never raced properly on this circuit.
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