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Service interruption 1 Jan 2018 around 21:00 GMT

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medal 5000
6 years 324 days ago
Is there a problem with the driver and staff auctions and buy now? I can’t bid on either. There is a little clock symbol above the two options. I tried bidding and buy now! The driver and staff just looped round to another 3 hours auction
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medal 6098 CEO & CTO
6 years 324 days ago
At 14:10 GMT (in 5 minutes) there will be planned maintenance and downtime on the service. We're securing the remaining servers affected by the Intel chip flaw that is in the news. Thanks for your patience, it shouldn't take long.
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medal 5000
6 years 324 days ago
Ahh, that’s why.

Our league’s races start at 21:00 GMT+7

We all were wondering why none of us could race “live” after 10 minutes. Now we know.

If announcements like these could appear in leagues’ newsfeed/bulletin board, that would be great. Too much to ask, I know. But it would be great.
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medal 5000
6 years 324 days ago
Hi Jack,

I have noticed that the "training" of my drivers is not working properly for the last few days. When I click on the training button, nothing happens which means that skills of my drivers will not improve. Could it be that this problem is also due to the service interruption / maintenance of this week? This problem occurs on both platforms (app and online).
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medal 4751
6 years 324 days ago
https://igpmanager.com/app/p=league&id=4882 our league race isn't running yet, scheduled for 14:30 GMT, how late will it be please?
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medal 5000
6 years 324 days ago
Our league’s races were back after about a 25-minute delay.

No kers were lost.. Nice, Jack. The race picked up where it was left off, lap 8 of Monaco.

Simply, like a pause, then press play later.
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medal 5859
6 years 324 days ago
Remko
Hi Jack,

I have noticed that the "training" of my drivers is not working properly for the last few days. When I click on the training button, nothing happens which means that skills of my drivers will not improve. Could it be that this problem is also due to the service interruption / maintenance of this week? This problem occurs on both platforms (app and online).


Please check your drivers are selected for training (green check symbol next to driver photo). If the problem continues please post a new thread in help & support.
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medal 5000
6 years 324 days ago
Well Yunus and Jack... I post a thread about cant see the race. And my entire league and some guys from other leagues said the same. I'm wondering if the problem that is shown here is the real reason to the problems. Now the race is over, but we cant see results, or change any information or stats of cars and drivers.
Please we need a resolution.
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medal 5000
6 years 324 days ago
its showing go to race

but when we try.....
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medal 5000
6 years 324 days ago
Anyone else having problem with the last race not finishing properly? I ran my race at 15.00 hours today, its now 17.00 and appaerntly race is live but when i go into race view it will not load and says race over
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medal 5000
6 years 324 days ago
Yunus
Remko
Hi Jack,

I have noticed that the "training" of my drivers is not working properly for the last few days. When I click on the training button, nothing happens which means that skills of my drivers will not improve. Could it be that this problem is also due to the service interruption / maintenance of this week? This problem occurs on both platforms (app and online).


Please check your drivers are selected for training (green check symbol next to driver photo). If the problem continues please post a new thread in help & support.


thanks...problem solved!

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medal 5000
6 years 324 days ago
Hi Jack and Yunus,

thanks for the warning
At the moment personally I have not yet encountered connection problems.

Regarding the tokens that in those moments someone may have spent for nothing, many important online games in case of maintenance of the server give everyone a few tokens (3 or 5 for example) on purpose to avoid various complaints.

Thanks for your commitment, iGP I think has a lot of potential for growth, and there are many things that can be improved, implemented, added.
I hope that development continues and quickly.

bye
;)
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