ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Open
Service interruption (10 June around 04:00 GMT)

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
md-lock This topic has been closed by the moderator
medal 5000
6 years 198 days ago
Race won’t load for me either (reason 3, connection problem)
md-quotelink
medal 5549 CEO & CTO
6 years 198 days ago
I am investigating this now.
md-quotelink
medal 5000
6 years 198 days ago
BTW races are over for me 
md-quotelink
medal 5000
6 years 198 days ago
Can confirm that the problem still persists
md-quotelink
medal 5000
6 years 198 days ago
Cheers Jack , Can we have a re run if it's possible...?
md-quotelink
medal 5549 CEO & CTO
6 years 198 days ago
Is it working now? The server management guys were doing maintenance to add extra security to the servers and didn't notify us of this. :( This was the reason for the problems.

The service was running 100% fine in the background, but viewers wouldn't connect to see the races that were going on. That was all.

I told them this and they quickly reversed what they were doing and it seems to have fixed the problem. I can only apologize... we keep getting things from third-party partners. Very frustrating.
md-quotelink
medal 5000
6 years 198 days ago
Anche al mio campionato da errore 3  e non carica la gara
md-quotelink
medal 5549 CEO & CTO
6 years 198 days ago
If any leagues want their races re-run just post here and I will postpone them myself. The only catch is it will have to postpone all three tiers (Rookie, Pro and Elite) to keep the schedule in sync. If that's a compromise you're happy with, get the league host to post here making the request.
md-quotelink
medal 5000
6 years 198 days ago
Yes it works Jack. Thanks for investigating and fixing so fast. ;-D
md-quotelink
medal 5549 CEO & CTO
6 years 198 days ago
It's just a shame I wasn't home when it started. I could have caught it. It was chance that I went to my computer and checked the forum, then found out what was going on. What a weekend!

I'll make sure the server management don't perform maintenance in future without letting us know. It has only added fuel to the fire with the issues we had with Azure. They say things come "in threes" so we're at 2/3 now...
md-quotelink
medal 5000
6 years 198 days ago
Hi Jack,
Please re-run race tomorrow (all three tiers) if possible.

Best regards,
Roland, league host
(https://igpmanager.com/app/p=league&id=25264)
md-quotelink
medal 5000
6 years 198 days ago
Hi Jack , Could you re run our race tomorrow too please.

https://igpmanager.com/app/p=league&id=911
md-quotelink
medal 5000
6 years 198 days ago
can we have a race for our italian race please in everyone welcome league please.
md-quotelink
medal 5549 CEO & CTO
6 years 198 days ago
Those leagues are all postponed now, complimentary tokens + apology mails sent as well.
md-quotelink
medal 5000
6 years 198 days ago
Thanks Jack , We appreciate the speedy response. 
md-quotelink
medal 5000
6 years 198 days ago
https://igpmanager.com/app/p=league&id=20582 hi jack my managers also want a re-run today, thanks. 
md-quotelink
medal 5000
6 years 198 days ago

Jack
If any leagues want their races re-run just post here and I will postpone them myself. The only catch is it will have to postpone all three tiers (Rookie, Pro and Elite) to keep the schedule in sync. If that's a compromise you're happy with, get the league host to post here making the request.



Hi Jack, i am administrator of League RUBENS. If it is possbile, we want to re-run our Turkey's GP (Roockie, Pro and Elite) because some manager didn't make asset and strategy. Let me know what i have to do! Thank you, Valerio
md-quotelink
medal 5549 CEO & CTO
6 years 198 days ago
Hi José, Valerio. Your leagues have been postponed to re-run tomorrow.
md-quotelink
medal 5000
6 years 197 days ago (edited 6 years 197 days ago)
Hi Jack. I don’t know if it’s too late but we’ve had a vote in our league and we’d like to re-run China from yesterday. League is F1 Championship, I am league host.
Let me know,
Thanks, Tom

EDIT:
If you see this after our race at 6pm then don’t bother re-runing China
md-quotelink
medal 5000
6 years 197 days ago
Hi,
The day 10 June I had problems with the server. I could not set the strategy and I could not follow the race.
It's not right. Serious discomfort for me
Thanks!



md-quotelink
md-lock This topic has been closed by the moderator

You must be logged in to post a reply.