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Forums > Global Forums (English) > Bugs

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Can not enter live race after last update

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This thread is closed because it is solved.
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Gabriele Alberione medal 5000
4 years 30 days ago
Same problem for me, 
Ipad Air (first version, the 2013 model) ios version 12.4.5
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Bruno Brown medal 5000
4 years 28 days ago
Hi @Grabiele

New update for iOS has been released few minutes ago and it solves all crash problems.

Thanks you for your patience and we are really sorry for the waiting  and for the inconvenience that this caused...

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Dave Corkett medal 5000
4 years 25 days ago
I am having the same issue with my iPad mini bottoming out when I try and enter live racing again 12.4.5 
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José Trujillo medal 4789 Community Manager
4 years 25 days ago
Dave
I am having the same issue with my iPad mini bottoming out when I try and enter live racing again 12.4.5 


Hey Dave,

Are you using the version 3.602?
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Dave Corkett medal 5000
4 years 25 days ago
Hi yes I am
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José Trujillo medal 4789 Community Manager
4 years 25 days ago
Dave
Hi yes I am


Hey,

Are you using iPad 1st Generation? Can you describe your issue please? For example: The game crash when I try to spectate a race for the first time.
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Dave Corkett medal 5000
4 years 25 days ago
Hi Jose not sure if it’s 1st gen but is quite old when I hit go to race it says loading content and then starts loading the track I guess but gets to about 50 to 90 percent ( it varies ) and then quits to my main iPad screen if that helps 
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José Trujillo medal 4789 Community Manager
4 years 25 days ago
Dave
Hi Jose not sure if it’s 1st gen but is quite old when I hit go to race it says loading content and then starts loading the track I guess but gets to about 50 to 90 percent ( it varies ) and then quits to my main iPad screen if that helps 


Hello Dave,

I think that the device isn’t powerful enough to run the viewer. Unfortunately as I said above we can’t do much about it. I’m really sorry.
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Dave Corkett medal 5000
4 years 25 days ago
Thank you Jose
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