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Races 1 hour early / Not run [REQUEST RACE RESET HERE]

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medal 5000
10 years 51 days ago
So is the timing resolved then? As if I leave my league to run at 17:00GMT, Will it be a 5 o'clock or will I have to change it back to 16:00GMT to make it run at 5 o'clock
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medal 5000
10 years 51 days ago
Everything on this system is governed by GMT. The correct GMT time has now been applied & therefore races etc, should run at the correct time
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medal 6005
10 years 51 days ago (edited 10 years 51 days ago)
We in L2 would like to re-run our Italian Grand Prix http://igpmanager.com/play/?url=league-info/1135#tab3

Because of the time shift, we had many late arrivals and a retirement due to the setup cutoff. Thanks!

Edit: Oh, sorry. I think I may have double posted. Is it just me, or are the posts not in the right order anymore?

Edit: If you could move this back to Wednesday at our normal league time that would be awesome. Thanks!
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medal 5219
10 years 51 days ago
"Andrew
Everything on this system is governed by GMT. The correct GMT time has now been applied & therefore races etc, should run at the correct time


Yet as I said before, nobody in BRL can do their race rep cause the current race is still open.
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medal 5073 CEO & CTO
10 years 51 days ago
It appears some other settings will also need to be changed to synchronise the system properly. I am requesting this from the server management team.
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medal 5000
10 years 51 days ago
Ok, let's go for a postponement until tomorrow at the correct time. So BRL race in Belgium will take place @19:30 GMT Tuesday

That takes the pressure of Jack to resolve the situation.

Thank you for your help Jack & do let me know if there is anything I can do to help

David, I was responding to Chaz query above
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medal 5219
10 years 51 days ago
No race tonight then...
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medal 5073 CEO & CTO
10 years 51 days ago
Only BRL seems to have been affected in that way, perhaps because it was on the cusp as everything was postponed. Sorry lads! I've postponed your race to tomorrow at Andrew's request.
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medal 5000
10 years 51 days ago
Great thank you Jack
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medal 5000
10 years 51 days ago
Could you please re-set PCGC Racing. I changed when I asked Yuri about it and he gave me the current update and then told me a couple of mins ago that the times have changed again.

So 1 of our races is locked to 1 hr early.

Thanks

http://igpmanager.com/play/?url=league-info/386
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medal 5000
10 years 51 days ago
Jack is it possible you change the race time in the iGP world series (http://igpmanager.com/play/?url=league-info/911#tab3) to run at 17:00 GMT, 18:00 BST and 19:00 CEST? Just making sure the time is correct ^^. It should be one hour earlier then it is now. 
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medal 5000
10 years 51 days ago
For clarity....

iGP Manager runs on GMT. All timings are created from GMT.

If you notice that it is not running on GMT please let us know ASAP.

Please accept our apologies for the inconvenience this issue has caused.
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medal 5000
10 years 51 days ago
I think it's running fine now, times are correct with my laptop time again.
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medal 5079
10 years 51 days ago
My times still don't match when i have "Auto correct daylight savings" checked.
I have to have that Un-checked now, then i get the right time for the races showing up and my Emails showing the correct time rather than showing +1 hour later with it ticked, so no big deal.
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medal 5073 CEO & CTO
10 years 51 days ago
"Jim
We in L2 would like to re-run our Italian Grand Prix http://igpmanager.com/play/?url=league-info/1135#tab3

That's done. Sorry for the inconvenience this may have caused, it took us by surprise too.

"Yuri
I think it's running fine now, times are correct with my laptop time again.

Do you want it adjusted still?

"Gary
My times still don't match when i have "Auto correct daylight savings" checked.
I have to have that Un-checked now, then i get the right time for the races showing up and my Emails showing the correct time rather than showing +1 hour later with it ticked, so no big deal.

That shouldn't be the case, those settings should be just as they were before now that everything has been corrected on the server.
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medal 5000
10 years 51 days ago
yes Jack, it would be great if our race is at normal time:
iGP world series (http://igpmanager.com/play/?url=league-info/911#tab3) to run at 17:00 GMT, 18:00 BST and 19:00 CEST? Just making sure the time is correct ^^. It should be one hour earlier then it is now. 
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medal 5132
10 years 51 days ago
"Jack

"Jim
We in L2 would like to re-run our Italian Grand Prix http://igpmanager.com/play/?url=league-info/1135#tab3

That's done. Sorry for the inconvenience this may have caused, it took us by surprise too.

"Yuri
I think it's running fine now, times are correct with my laptop time again.

Do you want it adjusted still?

"Gary
My times still don't match when i have "Auto correct daylight savings" checked.
I have to have that Un-checked now, then i get the right time for the races showing up and my Emails showing the correct time rather than showing +1 hour later with it ticked, so no big deal.

That shouldn't be the case, those settings should be just as they were before now that everything has been corrected on the server.



Looks ok now, will check my race time is correct later though to confirm.
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medal 5000
10 years 51 days ago
Look Jack, in my 'times are running correct' I meant the iGP time, and not my race time. I've changed the times to run normal again but it won't let me do that for the next race within 24 hours. Everyone was expecting races to be at 19:00 my time untill the server time changed, and made it 20:00 again: 
http://awesomescreenshot.com/0312kwew82
I've already made sure the races after that are at 19:00 my time, but can't do the one within 24 hours.I ask only for that race to be set one hour earlier, so it matches the other times. The time the races shoud run are 17:00 GMT, 18:00 BST and 19:00 CEST. Only the first race has to be adjusted.
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medal 5000
10 years 51 days ago
So me and my friends have our leage. The host set the race time to 22h local time. But it's now 10:34 and IGP tells me that the race is to happen in 12 hours and 26 minutes, which means that we are now having the race 1 hour after the schedule.. We are in Portugal, so we also have daylight saving time.. My friend that hosts the league is still sleeping (the bastard), but if he asks to change the time, is it still possible to correct it? 

thanks in advance.

btw, the leage is this http://igpmanager.com/play/?url=league-info/3456.
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medal 5000
10 years 51 days ago
Hi. has my friend above explained before, we are in Portugal and we also have daylight saving time, so now our races start one hour early because of the server fix.. I can change the race hour so we still race at 10 pm for the rest of the season, no problem there, but we have a race today and it's schedule to 11pm. I ask  you to change this one race to one hour earlier (10pm).
Thank you


this is the leage -> http://igpmanager.com/play/?url=league-info/3456
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