Ricardo SpeedKing medal 5000 10 years 72 days ago
Jack, another sunday another race not raced. Our 22pm race crashed and is blocked in the main screen. Can you please unblock it and re-scheduled it to tuesday? Thanks.
I B medal 6494 10 years 72 days ago
Ours is the same. No qualifying result and has been blocked for 3 hrs (Weekend racing 11pm start Malaysia)
Jack Basford medal 5302 
CEO & CTO 10 years 72 days ago
The races affected last night have been postponed. The delay in responding to these things has also been partly due to my move. My PC has arrived now and I'm in the process of getting up to speed again.
Thanks for your patience and understanding.
I B medal 6494 10 years 71 days ago
No worries, hope the move went smoothly
enrique elorrieta medal 5000 10 years 68 days ago
again "race not open"... WTF!!! we was racing on Malasya... can we reshedule the race for tomorrow??
Allen Krier medal 5000 10 years 68 days ago
PSRGSWAN, the league that I ran in also had this problem also. We qualified, loaded the race and ran about 3-4 laps then it kicked everyone out. When we tried to reconnected, we get the "race not open" message. At this moment when typing this, our race should already be over but the home page says the race is still in progress.
Paul Cooper medal 5000 10 years 68 days ago
In the same league that Allen Krier is referencing and it still has "Go to Race" on the schedule. Please inform me us on how we can proceed. Thank you
Allen Krier medal 5000 10 years 68 days ago
"Paul
In the same league that Allen Krier is referencing and it still has "Go to Race" on the schedule. Please inform me us on how we can proceed. Thank you
Yes, over 12 hours later and it is saying our race is still going on (obviously it isn't).
Jack Basford medal 5302 CEO & CTO 10 years 68 days ago
Sorry, for some reason the notification system is not working since I moved to Norway (it notifies me by SMS about issues so that I can respond). I will get the people responsible for the notification system to look in to the problem and I have postponed the affected races.
I think recent events have shown quite clearly how badly we are lacking manpower behind the scenes, and I can only apologise for the delay in responding.
Paul Cooper medal 5000 10 years 68 days ago
Anything we can do to help? I know the community wont mind!
Jack Basford medal 5302 CEO & CTO 10 years 67 days ago
Hi Paul, I'm not sure about these kind of things, if there is anything you can do to help. It's for these crashes that we've initiated a 3 month project to correct the underlying problems. It's a big project, but will be well worth it in the long run.
We are open to assistance with development, though, and will be quite happy to provide references and perks for anyone that pitches in. Specifically, we're looking for assistance from HTML5 canvas developers or Unity developers.
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