SERGIO
Hi Jack, thanks for unblocking my account just now; I’d like to explain my situation to you. Before 2026, I had three accounts because I used them to play in three different leagues. When you rolled out the 2026 update, I paid for VIP, and now I can play in three leagues from this account, which is my main one. I think it’s unfair to ban this account just because it was created on a device where two other accounts were also created, when I’m currently paying money to avoid doing exactly that—playing in more than one league.
Indeed, that was not the intended behaviour either. Perhaps naively, we didn't collect data on whether VIP users also have more than 3 accounts before enforcing it. This is all useful to understanding the impact on everyone. Thank you for writing your thoughts patiently, it must have been an unpleasant surprise.
Sorting accounts that are valid by priority will be important before any future attempt.
Bruno
Or if a device has created more than 3 accounts over the years, if they are not actively using them to alter the market or tilt the game to their favour, I do not see why they should get their accounts restricted.
Regarding these cases, it's worth adding that they would not be impacted. Only accounts with 3+ shared on a single device (not even a single IP, a single device) in the last 30 days were included in this first rollout attempt.
Don
You still didn't address my and my brother case here. Or you will just ignore these cases?
Actually, it's been reverted, you can login to all the accounts again, while we review the situation.