Solved

Not getting parts for watching videos

Is the same as was before, blue button is unresponsive. Rarely can watch video but igp can't validate request for some reason

Unfortunately I am still having issues with it Jack using Samsung Galaxy S7 Android 7.0. With my brand new account it gave me 2 parts and then would not give me any more, even though the blue bar is highlighted, I click it and nothing happens. I logged in with my original account and the blue bar was not highlighted so I rebooted my phone and then the blue bar is now highlighted, however it does absolutely nothing when I click the blue bar.

On a friends account using Samsung J7, it gave 3 parts and then even though the blue bar is highlighted, it no longer gives any more parts. Again, the blue bar is unresponsive.

When was the first time you began having the problem? Or has it been a problem ever since you began using the app on your phone?

Hi. I was the original poster on this thread. The problem got fixed (great and thanks) but it's back starting today. This is different to the unresponsive blue bar bug. Page one of this thread has all the details.

http://imageshack.com/a/img922/672/T3iU8n.png

Thanks Blunion. Helpful reply.

Image on link attached. Problem happens after every video and on wifi and cellular data. I'm on IOS 10.3.3

I have the exact same problem.

What phone and OS version are you using?