Solved

viewer not loading: webgl memory allocation error

I've been there for 2 seasons without anyone joining the league, PRO is me and 3 more, no one enters the squad because everyone left after I removed a password from the league, because no one else enters? please help me.

The reason people may have left your league is because of the auto-kick function that kicks players who are inactive for more than 28 days.

You can advertise your league in the Leagues forum here: https://igpmanager.com/forum-index/3

I believe this bug has returned since the race viewer update.

Did you receive an error? If yes, in what browser?

Please try using a different browser and let me know what using a different browser does.

Yes, same message as before: the browser could not allocate enough memory for the WebGL content. It happens on both Firefox and Chrome. Identical problem occurred last time the race viewer was updated! Issue was resolved with the release of a patch...

How much RAM does your PC have?

4GB.

Have the Same Problem, with Firefox and Chrome

I have the same problem on an old laptop, Firefox & Chrome will only run on Very Low Quality Graphics.
I have to use Opera or Edge Browsers to use Low/Medium/High/Very High Quality Graphics.

The laptop has an old Intel Family Accelerated Graphics Card that does not work to well with WebGL & wont work what so ever with WebGL2. Firefox & Chrome are just too high fluting for my old machine.

Chris and Dom, as James says, I recommend changing the quality of the race viewer in Account Settings to the lowest quality. Then delete the cache again in both browsers and try loading the race viewer again.

Chris and Dom, do you know what CPU each your PC have?

In Chrome, can both of you type chrome://gpu, scroll down to the "Problems detected" section and copy paste the contents of it here?

How do i make it work\/ webGL?

Hi Conal, what is the error you are seeing?

"The browser could not allocate enough memory for the WebGL content. If you are the developer of this content, try allocating less memory to your WebGL build in the WebGL player settings."
From yesterday this message comes when I try to enter the race viewer...

2nd day on the trot and I have not been able to view. All cache deleted and history. Come on IGP player get this sorted

How much RAM do you have? What OS are you using and how many bits is it?

How much RAM does your PC have and is the OS on it 64-bit?

Both problems in the first post are back. I don't believe it's a RAM or OS issue, whatever was done to fix it before needs to be done again.

8 gig ram 64bit Win7 viewer quality set to very low.

I'm trying to isolate everything I can, as the game seems to not open in 32-bit browsers, but does in 64-bit.

Can you confirm you cleared your cache? I know as one of our experienced players you probably did this already, but in some instances clearing it once more has resolved the issue for some players.

It's really unusual from just an aspect of providing support and for our developers, the problem is so intermittent. Some folks have a problem, others don't.

Yes I did try clearing the cache.