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Unable to see ads for free parts

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medal 5056
6 years 44 days ago
hello!
For the last few days I’ve been unable to watch videos and I’m down to 4 parts which isn’t sufficient for me to repair my car !
Could you take a look and support on that ASAP?
Thank you!
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medal 5056
6 years 44 days ago
hello!
For the last few days I’ve been unable to watch videos and I’m down to 7 parts which isn’t sufficient for me to repair my car !
Could you take a look and support on that ASAP?
Thank you!
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medal 5034
6 years 44 days ago
Hi, I have the same problem.
I can´t watch adds on mobile, and currently have 18 parts. so whatever that can be done would be greatly appreciated! Thanks! :)
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medal 5000
6 years 44 days ago
Hi currently i have 6 parts, i need 25 and my adds don't work yet. When i tried the ads don't start and remain the play sign.Maybe is a problem with my phone. I have a Leeco X626
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medal 5000
6 years 44 days ago
Hi team,

It has become a nightmare to watch as videos to earn parts.
I wasted 4 tokens yesterday already and now it’s just not working.
Can you do something about it please?

Best,

Alex
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medal 4950
6 years 44 days ago
Es imposible reparar los coches sin poder ver los vídeos 
Es que no sale ni la opción de verlos 
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medal 5000
6 years 43 days ago
Hi,

I can not watch the videos to have free parts. Very slow, and sometimes does not even open the option to watch the video. I do not have parts to run

Please Help
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medal 5000
6 years 40 days ago
Hello! I'm trying to watch videos to get extra pieces, but the bar with link to the videos does not appear. I have tested on several of my accounts and none of them appears on the bar. I would like the help of some moderator or developer. thanks for listening
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medal 5000
6 years 40 days ago
this is another account of mine in which the bar does not appear.
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medal 5052
6 years 37 days ago
Freeparts wont work again this morning click the button but no video shows then the button just stays grey
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medal 5000
6 years 37 days ago
Hi is anyone else having problems with watching ads? I can’t get any parts and only have 10 left.
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medal 5052
6 years 37 days ago
Same here and i have 2 left and need more
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medal 6083 Community Manager
6 years 37 days ago
Hello managers,

If the button does not appear it is not iGP Manager's fault, it means that the advertisers of the platform have nothing to show at that time for your country/region. We can't do anything about it, it's something external and foreign to us.
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medal 5000
6 years 37 days ago
Non ho ricambi aiitatemi
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medal 5000
6 years 36 days ago
Salve non ho più ricambi per l'auto 
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medal 5000
6 years 36 days ago
Ciao, puoi comprarli con i token o averli gratis guardando qualche video pubblicitario
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medal 6475
6 years 36 days ago
Please write in English in the English forum section so everyone can understand and be able to help you. 
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medal 5000
6 years 36 days ago
Ads button bad 1 month defective.
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medal 5844
6 years 35 days ago

Kayhan
Ads button bad 1 month defective.


Do you have tried to uninstall and reinstall the app on your device?
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medal 6098 CEO & CTO
6 years 35 days ago
If you are using iOS 12 we are aware of some issues there. They are not related to us or our code but the ad networks themselves. They basically don't support it. However, they are adding support now and it should be resolved in our next update when we put their new code in.

If you mean the button doesn't show up, this is because we have made it only appear if there is an advert available to show you. Again, this is down to the ad networks and not ourselves.
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