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Quick race stuck on same lobby/track

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Gleyson Falavigna
5 years 167 days ago

And again https://igpmanager.com/app/p=lobby&id=185744&lobbyCode=

Stuck every race that i played today =(

Chris 'Iceman' Tones
5 years 167 days ago

https://igpmanager.com/app/p=lobby&id=209314&lobbyCode=

Also the previous race to this i got into the actual race on lap 3. This time the lobby showed empty so i set up hards for the duration while i waited then suddenly i was thrown into the race. Lap 3 by the time it loaded and i was on mediums set to stop on lap 12. First 4-5 races there were no issues at all and now it's just ridiculous.

Gleyson Falavigna
5 years 167 days ago (Last edited by Gleyson Falavigna 5 years 167 days ago)

https://igpmanager.com/app/p=lobby&id=187465&lobbyCode=

Every single race i have to wait 1~2~3 hours till unstuck

Cole Trickle
5 years 167 days ago

https://igpmanager.com/app/p=lobby&id=213287&lobbyCode=

John Doe
5 years 167 days ago

I have same issue ? Abu Dhabi 50% load lost connection to server. Hard reset, closing app, nothing works. I also find my races in my league freeze after first and last pitstops. I have to leave to main menu and rejoin.

Croccantini Money
5 years 166 days ago (Last edited by Croccantini Money 5 years 166 days ago)

Got this problem twice today...
https://igpmanager.com/app/p=lobby&id=230462&lobbyCode=

Gleyson Falavigna
5 years 166 days ago

https://igpmanager.com/app/p=lobby&id=187527&lobbyCode=

Ivan Mendoza
5 years 166 days ago

https://igpmanager.com/app/p=lobby&id=164231&lobbyCode=

Community Manager
5 years 166 days ago

Darren

We have noticed that a small number of people are experiencing an issue, where they join another quick race after they leave a quick race lobby and previously doing a race.

I am investigating these reports today and hope to come up with a solution.

I do want to state that if you receive an invite you will in no way join that lobby until you click on the link and go to that URL.

If you are concerned that you are going to be running extra races erroneously then for now, maybe avoid doing quick races until I have been able to resolve the issue.

John Doe
5 years 166 days ago

https://igpmanager.com/app/p=lobby&id=200685&lobbyCode=

Community Manager
5 years 166 days ago

Good morning managers!

We just deployed a fix that should avoid this situation.

If you’re still stuck in a lobby please share with us the lobby id or the url. Thank you. ?

Nando Lorris
5 years 166 days ago

Jack

Hi all, none of you are in a race. Please try fully exiting the app and restarting it. It sounds like you are opening the app in the same session over and over again from yesterday.

When I login as you I can see that you are not in a race and the UI is fine. Alternatively, go to Settings and clear cache in the app.

Thanks Jack, never noticed the clear cache button before. Worked a treat. (HI5).

Gary Collyer
5 years 166 days ago

Hi, im stuck in the lobby of a finished quick race that finished 15 mins ago.

https://igpmanager.com/app/p=lobby&id=163857&lobbyCode=

i forced closed app & did the clear Cache bit on app also still stuck in lobby of finished race.

John Doe
5 years 166 days ago

Stuck in Brazil lobby now. Completed race. Won't start a new one goes back to same lobby. Tried cache clearing, restarting app.

Thomas Brown
5 years 166 days ago

Having the same problem, stuck in Monaco lobby.

Tim Myers II
5 years 166 days ago

Issue has been resolved for me. Have participated in 4 consecutive quick races so far this morning.

Gleyson Falavigna
5 years 166 days ago

Tim

Issue has been resolved for me. Have participated in 4 consecutive quick races so far this morning.

Yes! 4 races for me and no problem.

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