ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3765

Notifications

  • No Unread Notifications

Solved
GLOBAL ISSUE: Races not parsing correctly

ios-checkmark-circle
This thread is closed because it is solved.
angle-double-left ios-arrow-back 1 2 3 ios-arrow-forward angle-double-right
md-lock This topic has been closed by the moderator
medal 5000
4 years 323 days ago
Wat probeerde je te doen?
Still “ go to race “ button Is visible .. can not play the game anymore .. can not go to new season???

Wat gebeurde er in plaats daarvan?
Still “ go to race “ button Is visible .. can not play the game anymore .. can not go to new season???

Deed het probleem zich voor terwijl je wifi of mobiele data gebruikte, of bij beide?
Wi-fi

Deed het probleem zich voor in de app, op PC of op beide?
App

Wat is het model van je toestel?
Nothing to do with it

Welk besturingssysteem?
iOS

Wat is de versie van het besturingssysteem?
Newest

Kan het probleem gereproduceerd worden?
Still “ go to race “ button Is visible .. can not play the game anymore .. can not go to new season???

Bijkomende opmerkingen:
Still “ go to race “ button Is visible .. can not play the game anymore .. can not go to new season???
md-quotelink
medal 5000
4 years 323 days ago
Same over here, was even possible to play the race again. Race ended in different order as the original... Played the game online at my pc.

https://igpmanager.com/race/live.php?id=26900834
md-quotelink
medal 5120
4 years 323 days ago
My league is also stuck
md-quotelink
medal 5000
4 years 323 days ago
Same
md-quotelink
medal 6083 Community Manager
4 years 323 days ago
Hello,

We are studying this problem and will try to find a solution as soon as possible. I am sorry for the inconvenience this is causing. We will keep you informed on this topic.
md-quotelink
medal 5000
4 years 323 days ago
We finished our race over 10 minutes ago and the go to race button is still on. When you click on it, it says the race has finished but it wont clear even with resetting the app??.. our league is called Cobra GP


Sorted now... thanks..
md-quotelink
medal 5000
4 years 323 days ago

José
Hello,

We are studying this problem and will try to find a solution as soon as possible. I am sorry for the inconvenience this is causing. We will keep you informed on this topic.



My problem is a bit diffrent from others. Hope you saw my comment.
md-quotelink
medal 5000
4 years 323 days ago
Hi Guys,
My last league race is stuck on "Go Race"after the race was finished.
No results were published, no tokens or design points attributed.
league #63138

Thanks
Ben
league manager
#63138
md-quotelink
medal 6083 Community Manager
4 years 323 days ago

Hüseyin

José
Hello,

We are studying this problem and will try to find a solution as soon as possible. I am sorry for the inconvenience this is causing. We will keep you informed on this topic.



My problem is a bit diffrent from others. Hope you saw my comment.


Hello,


Please look at your DP, I just sent you the DP you should have received.
md-quotelink
medal 5000
4 years 323 days ago
What did you try to do?
Check the race review, as I logged back in

What happened instead?
Finished the most recent race at 18:45 (18:00 UTC start), however with the Global Issue with other races, the race did not finish until late. Just logged in now, and saw I have received double the experience I normally receive, and double the reputation that I have normally gained for a 1-2 finish

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Lenovo G500 (modified)

Which browser did you experience the problem in?
Google Chrome

Can the bug be reproduced?
Not sure if it can be reproduced

Additional comments:


Money gained/loss after the race, and the 'race starts' stats in Managers Stats is correct however
md-quotelink
medal 6083 Community Manager
4 years 323 days ago
Hello,

All the detailed info will be posted on THIS topic.
md-quotelink
medal 5000
4 years 323 days ago
It’s fixed, but will this happen on the next race or not?
md-quotelink
medal 5000
4 years 322 days ago
Что Вы пытались сделать?
We xompleted a regular race but then it was not ending for some time, the same bug we had faced many times. But this time it turned out it was another race on the same circuit just after the first one.

Что случилось вместо этого?
So only 2 managers were online, but the points has been gained based on the results of the second race. I think there is something wrong with that! So what can be done? We can't rerace it because it could wreck the calendar. Can the results of the first race be restored?

Возникла ли проблема при использовании Wi-Fi, мобильных данных или их обоих?
Both

Баг произошел в приложении на смартфоне, в браузере на ПК или везде?
Both

Какая модель вашего устройства?
It happened to everyone in the league

Какая операционная система?
Android

Какой номер версии операционной системы?
Every

Какая операционная система на Вашем ПК?
Every

В каком браузере у Вас возникла проблема?
Every

Может ли баг быть воспроизведен?
I suppose it's a recent bug related issue

Дополнительные комментарии:
md-quotelink
md-lock This topic has been closed by the moderator
angle-double-left ios-arrow-back 1 2 3 ios-arrow-forward angle-double-right

You must be logged in to post a reply.