Jack Basford 5066 CEO & CTO 10 years 13 days ago (edited 10 years 13 days ago)
Very sorry guys, it's a mess. I don't have the normal tools with me to debug the situation so I will need to get assistance. From some surface level investigation (all I am able to do from here) I have identified what the issue is, and it is related to one section of the service which is currently offline - to which these races are being assigned.
When I get a chance, I will work out some form of compensation for the subscribers affected. The compensation may not be for a few weeks until I am back home and have my normal tools, but I have noted those affected to receive the compensation.
Until then, the races in W2WRL and everyday 50 will need to be postponed one more time. But now we know exactly where the issue is coming from it will be resolved by tomorrow.
CEO & CTO