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Account demoted to pro

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This topic has been closed by the moderator
5029
148 days ago
My account was downgraded again to pro why?
5295
148 days ago
Could you promote this account please. Thank you
4962 Community Manager
148 days ago
Done
5008
148 days ago

Fellipe
My account was downgraded again to pro why?



I had the same issue, the mods kindly reinstated me to elite tier so I left the league as I'm not currently able to race and the following day my account finds itself back as a pro tier. Someone else I know also had this problem, hopefully it is able to be fixed soon.
5000
148 days ago
What did you try to do?
After update lvl 30 account was demoted to Pro. I got manually promoted and when logging on today saw that the account is back to being Pro. Please can you promote it again please?

What happened instead?
As above

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPad Air 4

What is the operating system?
iOS

What is the version number of the operating system?
18.2.1

Can the bug be reproduced?
No

Additional comments:
None
5000 SUPPORT AGENT
148 days ago
Hello,

My apologies. Your account is back to Elite.
5112
148 days ago

Fried
The account I am writing from, last raced in elite and was inactive for the past few days. Its been demoted to pro post update. Can this please be promoted back to Elite?

Thanks



Hi, this happened to me too. Could you please add me back to Elite? I'll be joining a league right after posting this. Thanks in advance!
5000 SUPPORT AGENT
148 days ago
Done!
5000
148 days ago
Thank you
5102
148 days ago
Hello, leaving a reminder post to apply for ELITE membership. Thank you
5070
148 days ago
Hello, leaving a reminder post to apply for ELITE membership. Thank you
4962 Community Manager
148 days ago
Done
5102
148 days ago
Thanks =)
5321
148 days ago
Joined a league, i have same issue
Thank you
5000 SUPPORT AGENT
148 days ago
Done!
5000
148 days ago
Hello! In my league there were 31 rookie players, and this account managed the league from Pro. Now the 31 went up to Pro, and this account remained as car 32, getting in the way. Can you upgrade me to elite?
4962 Community Manager
148 days ago
Done
5001
148 days ago
I wasn't very quick to order both things at the same time, but same problem with this account
4962 Community Manager
148 days ago
No worries, done.
5304
148 days ago
Hi. Sorry to bother. But can I please get this account un-demoted as well?
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