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Service interruption (6 September @ 21:40 GMT)

Our apologies for the unscheduled interruption to service. It has been caused by maintenance and was not intended to cause this much disruption. When it was initiated it was believed that it would cause no more than a minute or two of interruption, but due to unexpected high demand for the service at the time coinciding with the maintenance it essentially overloaded and turned into a full-blown outage. Something we hoped would be discreet in the end turned out not to be at all. For your peace of mind - the maintenance is over now and was successful.

Want your race re-run?
If your race was adversely affected by this outage, please get your league host to request a re-run in the race re-run thread:
https://igpmanager.com/forum-thread/15740

What maintenance were we performing and why?
We were working to fix the issues some users have been having with their timezone not matching up and this causing them to be misled about when their race would start. The one positive to come from this is that the interruption was caused by a fix going in for that. Now we're back online, the new timezone code is in place.

Hi, I am sorry to hear that. I can understand why that would happen given the nature of the interruption, and that is very unfortunate and unlucky. Please provide more information, as much as possible, and we will work on it tomorrow for you.

• Which teams lost drivers? Which drivers?

• Which teams lost tokens? How many?


• Which teams lost money? How much?


• Which teams lost design points? How many?

If you could provide this for as many of the teams as possible (or get them to post it here) we will look at what we can do to fix it as soon as possible for you.

Please write in English.

I will investigate this first thing in the morning. Thanks for some information.

I am looking in to your case now. I will update you once I have more information - this might take a while.

Okay, so the issues should be resolved now. I have reversed all transactions for the race, returned the pilot and sent everyone 10 Tokens for anything else they need to recover.

If you would like to auto-translate your messages may I recommend this tool:
https://www.deepl.com/translator

It is more accurate than Google translate for Italian to English and vice versa.

I don't understand. By ranking you mean standings or the race result? EDIT: I see the championship is incorrect. I will fix that.

UPDATE: The points should be fixed now.

The duplicate news is okay, that won't cause any problems. The standings have been corrected now.

Please check that the driver standings have no errors as well, as I updated those.

We have sent everyone 10 Tokens for anything else they need to recover.

10 tokens = 10 engines I think that’s enough.