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Server problems - April 4

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medal 5000
5 years 36 days ago (Last edited by Gert Rose 5 years 36 days ago)
What did you try to do?
I was trying setup my strategy for a race just an hour ago.

What happened instead?
I was unable to make any change in game.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
Sony Xperia XZ Premium, Custom PC, a few Dell laptops

What is the operating system?
Android

What is the version number of the operating system?
9

What operating system is your PC?
win 10

Which browser did you experience the problem in?
all

Can the bug be reproduced?
probably server issue

Additional comments:
Ah great, and everything running just right 5-10mins too late for me...
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Best Solution -- Selected by José Trujillo

medal 5683 Super Mod
5 years 36 days ago
Hi guys, your problems are caused by a server interruption, please follow this thread to keep informed about the issue. Developers are working hard to solve the problem.
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medal 5000
5 years 36 days ago
What did you try to do?
I'm try to setting my car before race

What happened instead?
nothing happen it's just loading and no result. If I try to save and back to setup menu my car setting still in 25 wing and suspension setting

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Xiaomi MI 4i

What is the operating system?
Android

What is the version number of the operating system?
3.41


Can the bug be reproduced?
Cant

Additional comments:
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medal 5000
5 years 36 days ago (Last edited by Racing Monkey 5 years 36 days ago)
Good evening,

Today I had a league race at 20:00 and I had problems accessing the race on the PC. Eventually I made it to the race but after it finished the home page freezed itself. The "next race" window is stuck on the race we had today and not on the next one.

https://igpmanager.com/app/p=league&id=78384&tab=info
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medal 5000
5 years 36 days ago
Same issue earlier this hour for me. On my iPhone 8+ and Windows desktop.
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medal 5000 Community Manager
5 years 36 days ago
Hello,

Please read this topic.
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medal 5000
5 years 36 days ago
I had the same issue plus my wages for the last race exceeded 8mn$
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medal 5683 Super Mod
5 years 36 days ago
Hi guys, your problems are caused by a server interruption, please follow this thread to keep informed about the issue. Developers are working hard to solve the problem.
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medal 5000
5 years 36 days ago
My pit-strategy got reset, why not postpone this race, or skip it
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medal 4998
5 years 36 days ago
My second team could not take part in the race due to not been able to do set up
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medal 4901
5 years 36 days ago (Last edited by William Robert 5 years 36 days ago)
Hi, my leagues race been stuck on "go to Race" for more than 90 minutes, can something be done to un stick it and run the race or re-run it for 2moro but we cant do anything right now as it says race Not Found on trying to load...

League not found or inactive

F1 World iGP
https://igpmanager.com/app/p=league&id=71665&tab=info
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medal 5000
5 years 36 days ago
What did you try to do?
The race had finish and it is not letting the over teams to update their car .

What happened instead?
Every time wet onto the race it said it is not found

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Alba 10 inch


What is the operating system?
Android

What is the version number of the operating system?
Android 8.1 edition

Can the bug be reproduced?
The other team have got it

Additional comments:
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medal 5580
5 years 36 days ago (Last edited by James Atkins 5 years 36 days ago)
Hi, my league has been stuck on ''go to race" for around an hour. Race starts at 19:00. When i go onto the race it says 'race not found'. 
League not found or inactive
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medal 5000
5 years 36 days ago
Will it be ok for the next race or will it be cancelled?
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medal 5000 Community Manager
5 years 36 days ago
Hey,

If you want to ask for a race rerun, please go to this topic. Thank you!
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