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Forums > Global Forums (English) > Help & Support

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Ian Hardy medal 5000
5 years 163 days ago
This is probably simple and I’m missing something, but for some reason my iphone app has reset to a new team. How to I get to a login page within the app to use my existing team again. Can’t seem to find a login screen.
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Connor Cooper medal 4938 Super Mod
5 years 163 days ago
Have you tried logging out and logging back in again?
If you go the slidey menu at the left and click the 3rd of the 3 buttons that appear at the bottom (settings, help, log out), it should take you to the log in screen. 
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Fabian Gmnwsr medal 5000
5 years 163 days ago (Last edited by Fabian Gmnwsr 5 years 163 days ago)
https://igpmanager.com/forum-thread/26550
This user has the same problem.

If log out and log in doesn't work please write an email to support@igpgames.com (containing manager name, team name and league name), too.
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Ian Hardy medal 5000
5 years 163 days ago
The log out button is shaded and doesn’t work. I’ve emailed support, just thought I’d pick the brains on here too
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José Trujillo medal 5436 Community Manager
5 years 163 days ago

Ian
The log out button is shaded and doesn’t work. I’ve emailed support, just thought I’d pick the brains on here too


Hello,


Are you using iOS 13 Beta?
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Ian Hardy medal 5000
5 years 163 days ago
iOS 12.4
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José Trujillo medal 5436 Community Manager
5 years 163 days ago
Ian
iOS 12.4


Hello,


Please clear caché, in the settings page of the app. If this doesn’t fix the issue please  record the screen and send a video of this bug to jose@igpgames.com
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Ian Hardy medal 5000
5 years 162 days ago
Thanks for the help guys. With help from the support centre this is now resolved.
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