Solved

GLOBAL ISSUE: Races not parsing correctly

En mi liga F1 Racing, llevamos 3 carreras que no funciona, ni te deja arreglar el coche ni configurarlo para carrera, pone a todas horas que estamos en carrera, esto no puede seguir asi,, que está pasando???????? Y hoy sigue sin funcionar

What did you try to do?
finish the race and check the table

What happened instead?
another repeat race started lol

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
dell

What is the operating system?
iOS

What is the version number of the operating system?
12

What operating system is your PC?
windows 10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
3 other driver joined me in the second repeated race so it is nothing to do with OS or products

Additional comments:
Just finished our 6pm race and the 'go to race' would not disappear, i clicked it and the race was running again!!

League ID 4252

Hi,
 We have just finished our 6pm race, no problems, but as I wait for the 'Go To Race' icon to disappear, it doesnt, so I log out and back in, still the tab to go to race is there, decided to click it to see why it was taking so long and the race was running! lap 3/33! but all the active managers obviously were not there! apart from two other managers who did exactly as i did.
 This race is still currently running and it will have an adverse effect on our table, with only 1 race left the fight for 1st is very tight.
please can you ensure the league standing represent the results from the actual race which ran at 18:00gmt
Cheers,
Esko

is it possible to have the original points manually handed out to each team?

https://igpmanager.com/app/p=league&id=110250&tab=info

same in our league , race still didnt finish. im the admin and dunno what to do .

What did you try to do?
I left the race and try check the after-race regular stuff

What happened instead?
The go to race icon didn’t dissapear I restarted the app and it didn’t work... the icon was still there... same happened to the other managers that are on different platforms. One disinsltaled the game and installed it again but it didn’t work

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Mine IPhone 7 the others i don’t know

What is the operating system?
iOS

What is the version number of the operating system?
The latest

Can the bug be reproduced?
I don’t know

Additional comments:
Plz fix this quick

What did you try to do?
Race finished in the race viewer. Closed the race viewer. But homepage didn't refresh, neither did any results show up or were points and reputation awarded. New season was also not generated.

What happened instead?
Pre-race screen is shown.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
---

Which browser did you experience the problem in?
---

Can the bug be reproduced?
don't know. but seems that way.

Additional comments:
---

It also happened to our league

It also happend to our league

we encountered the same in our league :

https://igpmanager.com/race/live.php?id=27029749

https://igpmanager.com/app/p=league&id=110250&tab=info

what now  ? :)

I know thanks hope the devs hit this quick 

same here

I have the same problem

H E L P  P L Z 

Same in our league

Hey everybody!

Our race (ID #26995176) started at 7 pm and ended about 40 minutes later. But it's still available and no points were awarded yet. Are there any server issues?

Greetings
Patrick

It’s still the same

help