José Trujillo 5059 Community Manager 5 years 302 days ago (Last edited by José Trujillo 5 years 161 days ago)
Hello,
We are studying this problem and will try to find a solution as soon as possible. I am sorry for the inconvenience this is causing. We will keep you informed on this subject.
En mi liga F1 Racing, llevamos 3 carreras que no funciona, ni te deja arreglar el coche ni configurarlo para carrera, pone a todas horas que estamos en carrera, esto no puede seguir asi,, que está pasando???????? Y hoy sigue sin funcionar
Hi,
We have just finished our 6pm race, no problems, but as I wait for the 'Go To Race' icon to disappear, it doesnt, so I log out and back in, still the tab to go to race is there, decided to click it to see why it was taking so long and the race was running! lap 3/33! but all the active managers obviously were not there! apart from two other managers who did exactly as i did.
This race is still currently running and it will have an adverse effect on our table, with only 1 race left the fight for 1st is very tight.
please can you ensure the league standing represent the results from the actual race which ran at 18:00gmt
Cheers,
Esko
What did you try to do?
I left the race and try check the after-race regular stuff
What happened instead?
The go to race icon didn’t dissapear I restarted the app and it didn’t work... the icon was still there... same happened to the other managers that are on different platforms. One disinsltaled the game and installed it again but it didn’t work
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
App
What is the model of your device?
Mine IPhone 7 the others i don’t know
What is the operating system?
iOS
What is the version number of the operating system?
The latest
Can the bug be reproduced?
I don’t know
What did you try to do?
Race finished in the race viewer. Closed the race viewer. But homepage didn't refresh, neither did any results show up or were points and reputation awarded. New season was also not generated.
What happened instead?
Pre-race screen is shown.
Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
---
Which browser did you experience the problem in?
---
Can the bug be reproduced?
don't know. but seems that way.
Our race (ID #26995176) started at 7 pm and ended about 40 minutes later. But it's still available and no points were awarded yet. Are there any server issues?
José Trujillo 5059 
Community Manager 
