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Forums > Global Forums (English) > Bugs

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Mr Dee

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Max Hydration medal 5000
5 years 19 days ago
What did you try to do?
I want to buy the daily special....but can’t. Do I bought 40 gold.....

What happened instead?
No gold has been credited

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
I phone

What is the operating system?
iOS

What is the version number of the operating system?
The latest one

Can the bug be reproduced?
I still can’t buy daily special including mega driver

Additional comments:
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Gert Rose medal 5013 Super Mod
5 years 19 days ago
Hi Max,
Did you try to buy a daily deal with tokens or one with real money?
Did the purchase just not work, or was your money or tokens taken but you didn't get the product? In case of money taken, please follow the instructions from this thread and email the receipt to the support email address. 
I will also flag this thread for support's attention, so they will read your answer when you provide more info. 
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Yunus Unia Blunion medal 5836
5 years 17 days ago
Hi there, we're aware of issues with making purchases of specials on iOS, and the developers are working to address this as soon as possible.

At this time, if you're not able to purchase a special, please purchase them using a mobile browser or PC browser. Thank you!
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