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Races 1 hour early / Not run [REQUEST RACE RESET HERE]

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medal 5302 CEO & CTO
10 years 232 days ago
As many of you noticed today, races were running either 1 hour early or, for those occurring at midnight GMT, not at all.

A simple mistake was made by a third-party organisation who manage and configure the servers for iGP. One of their staff set our servers to run in the GMT time zone (as intended), however, they configured it to observe daylight savings time, meaning that when the clocks went forward in Britain last night, races at midnight were skipped and all other races have been running an hour early today.

The issue is now resolved and we'll be happy to handle any requests to reset or postpone races where anyone was caught off guard.
Reset requests must come from the league host.
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medal 5000
10 years 232 days ago
Jack, BRL still shows as starting in 19 mins, should be an hour later
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medal 5000
10 years 232 days ago
This league is having problems too

http://igpmanager.com/play/?url=forum-thread/4112
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medal 5302 CEO & CTO
10 years 232 days ago
"Andrew
Jack, BRL still shows as starting in 19 mins, should be an hour later

Looks like the BRL start time was changed, as you can see on the calendar:
http://igpmanager.com/play/?url=league-info/288

But it shows that it will run in an hour on my screen anyway.
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medal 5235
10 years 232 days ago
I think all races are still running. As my Young Prep League is still running from midnight.

http://igpmanager.com/play/?url=league-info/3426
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medal 5302 CEO & CTO
10 years 232 days ago
We just crossed paths there David, I postponed / reset your league race a moment before your post.
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medal 5000
10 years 232 days ago
BRL is showing "Race not open" and "No Quali results."
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medal 5302 CEO & CTO
10 years 232 days ago
"Kai
BRL is showing "Race not open" and "No Quali results."

Because it's going to run in an hour, as stated above.
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medal 5000
10 years 232 days ago
Should run now though?
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medal 5235
10 years 232 days ago
Jack, the issue has effected Contracts aswell.
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medal 5000
10 years 232 days ago
Jack, BRL still shows as starting at 19:30 BST. It needs to be 20.30 BST, 19:30 Gmt
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medal 5200
10 years 232 days ago (edited 10 years 232 days ago)
We in L2 would like a reset of our Italian Grand Prix http://igpmanager.com/play/?url=league-info/1135#tab3

We were all caught off guard, resulting in most of us arriving late and one retirement due to an incomplete setup. Thanks!

Edit: If you could move this back to Wednesday at our normal league time that would be awesome. Thanks!
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medal 5235
10 years 232 days ago
Uhm... now i cannot log out xD!
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medal 5000
10 years 232 days ago
Ok, Thanks for the info :)
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medal 5000
10 years 232 days ago
BRL still hosed.  
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medal 5235
10 years 232 days ago
ALso with the race not open, it is impossible for anyone to do their race preparations.
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medal 5000
10 years 232 days ago
In my league says 20h (Brasilia time) but countdown shows that the race will be 19h. I just noticed it now.

I ask for a reset please.

http://igpmanager.com/play/?url=league-info/1187#info
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medal 5000
10 years 232 days ago
Not a race, but I have a driver stuck in "Concluding" from an offer I made around an hour ago...

Done! It just came through. Sorry gang!
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medal 5302 CEO & CTO
10 years 232 days ago
"Charles
Not a race, but I have a driver stuck in "Concluding" from an offer I made around an hour agi...

Those decisions will have just been postponed an hour by the clocks rolling back. It should be done now that it was around an hour ago.
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medal 5235
10 years 232 days ago
"Jack

"Charles
Not a race, but I have a driver stuck in "Concluding" from an offer I made around an hour agi...


Those decisions will have just been postponed an hour by the clocks rolling back. It should be done now that it was around an hour ago.


Jack, some people have this problem since yesterday.
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