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Unresolved
Setup not correct from rewards

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medal 5125
3 years 64 days ago (Last edited by CJ McCormack 3 years 63 days ago)
What did you try to do?
From the rewards section I was given the setup/spanner. I ran a lap with that setup and it is not the drivers "perfect setup"

What happened instead?
Bad setup loaded in, had to change manually to correct

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
n/a

What is the operating system?
Android

What is the version number of the operating system?
8.1

What operating system is your PC?
Win10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
Not sure

Additional comments:
Going through my notes, I cannot find ANY circuit that this 1st setup would belong to/suit!

I will add screenshots:
Reward setup


Actual correct setup
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medal 5000
3 years 55 days ago
What did you try to do?
I won the ideal setup and then I checked if it was working.

What happened instead?
With dry weather the setup was correct but later it rained and the setup hasn't changed. I was forced to change it by myself.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
PC

What operating system is your PC?
Windows 10

Which browser did you experience the problem in?
Chrome

Can the bug be reproduced?
I can't just on purpose but it happened to me at least 3-4 times.

Additional comments:
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medal 5000
3 years 46 days ago
Is there anybody there with that inclination
To bring back the sun to my heart
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medal 5000
3 years 46 days ago
It happened to me yesterday. It's the second time. 
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medal 6662 Super Mod
3 years 45 days ago (Last edited by Gustavo Heiden 3 years 24 days ago)
There are two slots that can give "ideal setup" as prize. In the 6th day slot or 7th day slot.

The prize that is given in the 6th day slot is a perfect setup bonus. This means that if the weather conditions change, setup WON'T change.
The prize that is given in the 7th day slot is a perfect setup purchase. So, it is the same thing as if you've bought the perfect setup for car #1 (it WILL change the setup if starts raining).

Anyway, I've asked the devs if what I told is the intended behaviour or not.
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medal 5000
3 years 45 days ago

Gustavo
There are two slots that can give "ideal setup" as prize. In the 6th day slot or 7th day slot.

The prize that is given in the 6th day slot is a perfect setup bonus. This means that if the weather conditions change, it WILL change.
The prize that is given in the 7th day slot is a perfect setup purchase. So, it is the same thing as if you've bought the perfect setup for car #1 (it won't change the setup if starts raining).

Anyway, I've asked the devs if what I told is the intended behaviour or not.

I won the 6th day prize. Anyway, I have to contradict you: the perfect setup from the 7th day change depending on condition. It's seems that the same thing doesn't happen with the 6th day prize. But the prize it's (or should be) the same of both days.


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medal 5000
3 years 45 days ago
Gustavo
There are two slots that can give "ideal setup" as prize. In the 6th day slot or 7th day slot.

The prize that is given in the 6th day slot is a perfect setup bonus. This means that if the weather conditions change, it WILL change.
The prize that is given in the 7th day slot is a perfect setup purchase. So, it is the same thing as if you've bought the perfect setup for car #1 (it won't change the setup if starts raining).

Anyway, I've asked the devs if what I told is the intended behaviour or not.


Gustavo, if you buy the perfect setup, it will change if weather conditions change. Why are you saying the opposite?
Anyway, the perfect setup of the 6th day is a very VERY old bug, since the first day that there are daily rewards. Bruno already knows it. In fact when you win it (6th day) you don't have the "purchase 3 token" button unavailable. But it should be!!! 
The 7th day everything is ok and the "purchase 3 token" button is not available. The 7th day works as if you bought the perfect setup and it WILL change accordingly to weather conditions!!

And I call it "bug" because you are winning the same thing with two different game behaviours. No sense. If intended, it should be clearer.
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medal 5125
3 years 45 days ago
Reported similar issue, with garbage "ideal setup" https://igpmanager.com/forum-thread/41903
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medal 5000
3 years 45 days ago
It shouldn't be that hard to fix this bug....
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medal 6662 Super Mod
3 years 45 days ago
I've confused myself, but you got the idea. And I fixed the answer.

Unless they change it, one should be considered as a bonus prize and the other as a main prize.
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medal 5000
3 years 44 days ago
I know that if we want we can always find something to correctly interpret what is there but .... Why should they be different? Bonus money are not different from main prize money. The same for XP, The engine bonus is not the engine of Alonso's honda, it's an engine as the main prize one. I don't see any reason to have two different things with the same name/symbol(?) in the case of "perfect setup". 

And since it is not intuitive that there is a difference between the two awards, there will always be people complaining. And in my opinion rightly, since there is little clarity and confusion is created (which is never a good thing).

From my point of view the only difference is that the main prize is fixed and the bonus is random. 
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medal 6662 Super Mod
3 years 44 days ago
I agree with you. As a mod I was trying to explain what happens as is.

The developers want to introduce a perfect setup stock, so we can use it any time we need.
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