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Forums > Archive > 2011-2016

Subscription

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Edwin Dekkers medal 5000
9 years 230 days ago
I have bought a subscription through paypal a couple of hours ago.
But still no subsciption is added to my account. Cant change my livery etc..

Please help.

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Kieran Cheung medal 5000
9 years 229 days ago
contact the support desk
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Leslie Oldham medal 5000
9 years 228 days ago
Sometimes the subscription does not kick in until the money transfer is complete which can take up to 24 hours with paypal depending on how you have your paypal account funded.
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Jack Basford medal 5538 CEO & CTO
9 years 228 days ago
These kind of issues are always best handled by the helpdesk. This case is now also being handled in the helpdesk. For the information of anyone reading: our records show the payment was not received, it is marked as pending and I have sent a link to complete the payment to Edwin.
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