Ryan Lewis medal 5000 9 years 284 days ago
Tonights race in the british racing league rookie level seems to have stopped on lap 19! it shows no results for rookie and we cannot do nything as we are still active in a race!
Any help?
Doug Kaster medal 5000 9 years 284 days ago (edited 9 years 283 days ago)
Jack Basford,
our race today went fine in pro and elite but for some reason rookie froze and shows no results till race is over. The other races were over along time ago.
Everyone in rookie is being held up, they can't change any design setting or set a strategy for tomorrows race ( our last race of the season )
Plus I can't get into the league management page so that I can postpone races till some time after hearing from you about a fix and what options we have (rerun the race or...)
Doug Kaster medal 5000 9 years 283 days ago
Correction I can get into the league management page but because the game thinks there is a race happening I can't make any changes, like postponing the next race till I know we have a fix.
Ryan Lewis medal 5000 9 years 283 days ago
is there an update on this anyone?
Thomas Campbell medal 5000 9 years 283 days ago
It still says race running on the home screen...
Ryan Lewis medal 5000 9 years 283 days ago
same with me Thomas, i can load the race and it is just stuck on lap 19
Łukasz Sadowski medal 5000 9 years 283 days ago
I was manage the race until 16lap and then its showing race not open,i was about to be 1st and 2nd :/
Thomas Campbell medal 5000 9 years 283 days ago
It's stalled for me also!
Ryan Lewis medal 5000 9 years 283 days ago
i have screen shots of the race at lap 19
Jack Basford medal 5808 
CEO & CTO 9 years 283 days ago
Really sorry about that guys, and the delay in responding. For some reason your race wasn't resumed with the service after it restarted. I have been forced to postpone the race and reset the preparation. It will run in the next available calendar slot.
We will investigate why your race didn't restart to prevent this from happening again.
Doug Kaster medal 5000 9 years 283 days ago
Jack the rookie class is the only class affected and now after you cleared and reset the race...
Pro and Elite are on the schedule as being one race ahead of the rookie class.
Doug Kaster medal 5000 9 years 283 days ago
Jack because only rookie was reset leaving the rookies with 2 races befor the end of this season and this day being the last race of the season for pro and elite. How will this affect the start of next season? Will the start our next season kickoff with rookie starting 1 day behind pro and elite or will they all start on the same day?
Jack Basford medal 5808 CEO & CTO 9 years 283 days ago
The Abu Dhabi races were postponed to the 27th along with the final race in Rookie. This means the Rookie Brazil race will run then all the tiers will run Abu Dhabi on the same day and be back in sync.
Ryan Lewis medal 5000 9 years 283 days ago
cheers for the update jack
Doug Kaster medal 5000 9 years 283 days ago
Thanks Jack this has been a mess, thanks for clearing things up
Jake Thomson medal 5000 9 years 280 days ago
"No qualifying information found"
and
"Connection failed"
Explain?
Hans Söllner medal 5000 9 years 280 days ago
Same here Jake... Maybe trouble starts again...
Bruce McLaren medal 5000 9 years 280 days ago
Same here:
http://igpmanager.com/play/?url=race-launch/491466
Benjamin Ogieriakhi medal 5000 9 years 280 days ago
Is it just Elite leagues??
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