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medal 5000
2 years 260 days ago
What did you try to do?
Opened the game this morning and the font is really large and the top right of the page where you can access settings and log in and out isn't there.

What happened instead?
I've uninstalled the game twice and it's still coming up this way.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung

What is the operating system?
Android

What is the version number of the operating system?
The most recent

Can the bug be reproduced?
Yes

Additional comments:
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medal 4927 Super Mod
2 years 260 days ago
Hello,

Please read this thread written by Jack Basford, https://igpmanager.com/forum-thread/48541. This has a fix for the issue you are experiencing. 

Thank you.
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medal 5000
2 years 260 days ago (Last edited by Jake Jackson 2 years 260 days ago)
I got the font size fixed but still missing all the stuff on the header. Yes I have it set all the way to the left
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medal 6083 Community Manager
2 years 260 days ago
Hello Jake,

Have you set the lowest (left) settings possible?
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medal 5000
2 years 260 days ago
I’m moving up and down, side to side, like a rollercoaster
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medal 5915
2 years 260 days ago (Last edited by Simon Mahon 2 years 260 days ago)
I have the same problem. 
Cant see a think my fonts are huge ,can't see anything at the top ,can't save my race settings or set anything up
Help ffs ? 
Turned phone off went back to normal ,now I can hardly see a thing !!
I have tried the fix in the apps and font size it hasn't done a thing.
I can't see much at all and is unplayable as I can't see the save button to save setups 

Great ? and yes I have a Samsung ?
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medal 5000
2 years 260 days ago

José
Hello Jake,

Have you set the lowest (left) settings possible?


Yes I do

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medal 5915
2 years 260 days ago (Last edited by Simon Mahon 2 years 260 days ago)
I have also can't see the top of my screen, can't save settings ,can't save anything set ups etc.
So looks like I'm not racing until its fixed.
Great ? 
Just tried again can't even save my design points so can't add anything which means the game has now become pointless for me.
My text size is on minimum but nothing has changed ?‍♂️
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medal 5000
2 years 260 days ago

Simon
I have also can't see the top of my screen, can't save settings ,can't save anything set ups etc.
So looks like I'm not racing until its fixed.
Great ? 
Just tried again can't even save my design points so can't add anything which means the game has now become pointless for me.
My text size is on minimum but nothing has changed ?‍♂️



I'm having exactly the same problem. I guess I'll be missing all of my races.?
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medal 6547
2 years 260 days ago
Use your browser igpmanger.com until they fix it. 
The race itself still looks normal in the app
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medal 5915
2 years 259 days ago (Last edited by Simon Mahon 2 years 259 days ago)
I can't remember what email I used,
I can't see anything on the app because where you car is in the top right hand corner is and has your account details in   guess what you can't see it .

Update after trying most of the morning have managed a account recovery reset and managed to get it in the Web browser.
Thanks for the tip. 
Any idea how long the fix will take ??
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medal 4981 Moderator
2 years 259 days ago
Have you tried to also lower the (screen) zoom setting in the same settings group? One manager reported he had to do that as well to go back to normal.
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medal 5915
2 years 253 days ago
Yes mate I have done all that.
It appears as I have gone through the work through again the Web viewer had installed itself again so uninstalled it yet again and it's fine.
So it seems like I'm going to have to go through the work through everyday as I'm just guessing when I have turned my phone back on its somehow re- installed itself?
Weird ?
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