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Forums > Global Forums (English) > Bugs

Solved
Race restarted

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Nicholas Webber medal 5772
1 year 303 days ago
What did you try to do?
Whilst racing game restarted

What happened instead?
Had to race again but teams left

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
S20 plus

What is the operating system?
Android

What is the version number of the operating system?
Android 13

Can the bug be reproduced?
No

Additional comments:
Can the race be rerun at the end of the season and this race be voided?
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Connor Cooper medal 4923 Super Mod
1 year 303 days ago
Hello Nicholas,

Sorry that you're league has been affected by the race crashing midway through. 

Please can you create a post in the race rerun thread where the support team will be able to assist you with voiding the results and rerunning the race. 

Race rerun request thread - link to the rerun thread

Thank you.
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Ovih Sapiens medal 5304 SUPPORT AGENT
1 year 303 days ago
Hello Nicholas,

Problem fixed thanks to Connor's help.
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