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Forums > Global Forums (English) > Bugs

Solved
Transfer Market Bid Button Greyed out

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This thread is closed because it is solved.
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Terry P medal 5001
276 days ago
What did you try to do?
Bid on a staff member via the transfer market

What happened instead?
Button to bid is grey and cannot be pressed. Countdown is visible and list refreshes

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Samsung galaxy s20 5g

What is the operating system?
Android

What is the version number of the operating system?
13

Can the bug be reproduced?
Yes

Additional comments:
Happens continously since last night
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Connor Cooper medal 5022 Super Mod
276 days ago
Hello,

Thank you for reporting this issue. 
I have escalated it to the development team for investigation.
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José Trujillo medal 5542 Community Manager
276 days ago
Hey Terry,

Reported to the developer team. I’ll keep the topic open to report updates on this problem/bug. 
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Terry P medal 5001
276 days ago
Thank you 
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Adnan Bijedić medal 5256
276 days ago
I am having the same problem. 
Bid button grayed out.
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José Trujillo medal 5542 Community Manager
276 days ago
Hey Adnan,

We keep working on it. Thanks for your patience.
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Damon McCormick medal 5004
276 days ago
Same here. On both accounts. PC and App 
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José Trujillo medal 5542 Community Manager
276 days ago
Hey Damon,

We keep working on it. Thanks for your patience. Going to close the thread, I will comment again when the service is restored.
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José Trujillo medal 5542 Community Manager
275 days ago (Last edited by José Trujillo 275 days ago)
Hey managers,

Maintenance finished. Thank you all for your patience.

* Cache clear might be required
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Jermaine Lim medal 4834
275 days ago
Still cant bid on staffs here :(
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karu Senpai medal 5000
275 days ago
Still cant bid
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Terry P medal 5001
275 days ago
Looks like it is working for me, the bid button is now available 
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José Trujillo medal 5542 Community Manager
275 days ago

Jermaine
Still cant bid on staffs here :(



karu
Still cant bid


As mentioned, cache clear might be required.

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karu Senpai medal 5000
275 days ago
Still wont i uninstalled and resetedy device and tried to erase cache almost all week
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José Trujillo medal 5542 Community Manager
275 days ago
Hey Karu,

In the game tap your profile pic at the top right corner > click settings > swipe down > clear cache
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Aya Asdowo medal 6200
275 days ago
Currently having the same issue. Reinstalled the game and cleared cache. Still waiting for my league mates if they experience the same issue.
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José Trujillo medal 5542 Community Manager
275 days ago
Aya
Currently having the same issue. Reinstalled the game and cleared cache. Still waiting for my league mates if they experience the same issue.


Hey Aya,

I just tried from your account and works fine to me. Could you screen record clearing cache following the steps posted above and showing me the issue please? That would be very useful.
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Aya Asdowo medal 6200
275 days ago

https://youtu.be/f-Wh7uQLOlU?si=g10NiUQcVR2p15mK


Hi jose. Here is my POV. 
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José Trujillo medal 5542 Community Manager
275 days ago
Aya

https://youtu.be/f-Wh7uQLOlU?si=g10NiUQcVR2p15mK


Hi jose. Here is my POV. 

Thanks for the video. Definitely you’ve old data cached somehow. Could you try to open your phone settings, find the iGP Manager app and clear cache from there, additionally go to your main browser and clear cache and data also.
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Aya Asdowo medal 6200
275 days ago

José
Aya

https://youtu.be/f-Wh7uQLOlU?si=g10NiUQcVR2p15mK


Hi jose. Here is my POV. 

Thanks for the video. Definitely you’ve old data cached somehow. Could you try to open your phone settings, find the iGP Manager app and clear cache from there, additionally go to your main browser and clear cache and data also.



Done it as well. Cache from the IGP app via phone settings has been removed. Ive also removed cache from Google Chrome via settings and deleted browsing history. Still cant bid on the transfers tab.
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