Karl Safeer medal 5423 22 days ago
Hi, I just want to ask for updates again regarding this thread https://igpmanager.com/forum-thread/58370
I already emailed last friday, but no reply, i just want to know the current stand of things regarding my concern, thank you so much.
Ovih Sapiens medal 5204 
SUPPORT AGENT 22 days ago
Hello Karl,
I replied to your message last Saturday. However, I've sent you the same message again. Check it out, please.
Karl Safeer medal 5423 22 days ago
Hi Mr. Ovih, did you reply in email? Because i did not receive any.
José Trujillo medal 5000 Community Manager 22 days ago
Hey Karl,
I can see from our mailing platform that a mail was sent on Saturday at 5:22 UTC. Could you check your spam folder please?
Karl Safeer medal 5423 22 days ago
Hi, I just checked again now, I have no mails from the whole day of april 6. Can you mark it as important so maybe I can see it in the important folder?
José Trujillo medal 5000 Community Manager 22 days ago
Hey Karl,
That's something we can't do, it depends of your inbox filters. Ovih sent again the mail to you a few minutes ago.
Karl Safeer medal 5423 22 days ago
I did not receive a new one as well, I will try to email again, maybe it works this time. I sent it now, same email address as well
José Trujillo medal 5000 Community Manager 22 days ago
I've forwarded from my mail (jose@igpgames.com) the mail Ovih wrote to you. Please check.
Karl Safeer medal 5423 22 days ago (Last edited by
José Trujillo 22 days ago)
No sir, I did not receive also, this is very strange, have you sent it to (edited for privacy reasons)?
Karl Safeer medal 5423 22 days ago
Thank you sir I replied to it now🙏🙏🙏
Karl John Talaro medal 5262 22 days ago
I finally got my main account back again, thank you so much iGP Team especially Mr. Jose and all the support group, thank you. This thread can be closed now. Thank you thank you thank you.
José Trujillo medal 5000 Community Manager 22 days ago
We're really happy to see you back! 👌
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