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Open letter to players complaints about cosmetic costs

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Community Manager
49 days ago

Hey managers,

We understand that the cost of cosmetic changes—like driver numbers, livery adjustments, and other visual customizations—may be a point of concern for some players. We want to take a moment to explain why these changes have a cost and how they help keep iGP Manager running.

As a freemium game, we rely on the support of players who choose to purchase tokens (our paid currency). These funds help cover the essential operational costs of the game, including server maintenance, database upkeep, and the salaries of our development and support teams. These resources are crucial to ensuring that we can continue improving iGP Manager and delivering the best experience possible.

We prefer to offer cosmetic changes for a fee rather than adopting a pay-to-win (P2W) model, which has become common in many other games, for example in F1C you can buy a boost that makes your car +20% faster. This ensures that your ability to succeed in the game is determined by your strategy, skill, and decisions, not by how much you spend.

Cosmetic changes are purely optional and won't affect your competitiveness, so you can personalize your team and cars as much as you like, without worrying about a competitive disadvantage. Ultimately, it’s your choice whether or not to purchase these cosmetics.

We appreciate your understanding and continued support in helping us keep the game alive and evolving.

— José Trujillo

Ken Tyrrell
49 days ago

Apart from the idea you need to apply the same livery you had prior to the update on a new car by paying tokens I quite honestly have no issues with cosmetic prices introduced or raised - and I just have to live with that livery matter; it is what it is I suppose.

It is more that a lot of this wasn’t communicated with us, plus other fundamental changes to the game that I have raised in this last day. However, the “buy out” being completely removed is something I can’t agree with at all.

Tudor C
47 days ago

I can respect the freemium model. Heck, I used to be a paying player myself - if only for the xp boost so I can advance faster - because I can appreciate something that offers me enjoyment over a period of time.
But no, Jose, only your strategy, skill and decisions are not the only things affecting your competitiveness in a system where you have 10 levels in the same tier, I’m sorry but I have to disagree. Then we had that lil’ disagreement and you lost me as a payer as a result. Anyway.
I also have to disagree with only advertising what may look like positive changes pre-update. Building the hype only to throw in some extras you omitted to mention (I’d imagine a calculated decision) is not cool, and there is no excuse for it. Either you want to be transparent all the way, or you’re not, it’s that simple.
Personally, I don’t care about the cosmetics, I’m not gonna spend money on that on principle. But some of the other changes are affecting progression at the detriment of free players and that ain’t cool.

Amelia Lyons
46 days ago

You already have a Pay-2-Win model. I would like to support the game further but a complete denial that this game is not Pay-2-Win is an insult to your playerbase.

This impacts daily leagues far more than others but this is the run down how tokens impact the results of races in favour of those who invest:

Tokens to change Favourite Track (this gives a notable pace advantage)

Tokens to give Legendary Race Ability to give it bonuses in the race (This has definitely provided notable differences)

Tokens to change Strength and Weakness attributes of staff

Tokens to change Staff's abilities

Tokens to buy new fresh engines, 100% engine is vastly faster and uses way less fuel than an engine at 80%.

Same as last point but with Parts

Car setup, pay 3 tokens to be given a perfect setup.

Tokens to purchase better staff, to farm your facilities for better staff with higher attributes

Tokens to spend to refresh your facilities up to 48hrs earlier.

Tokens to buy XP boosts

Tokens to bypass wait times for upgrades to facilities (gain access tro new levels of DRS and KERS faster)

Tokens to buy points to increasing engine performances

Tokens to buy cash (far less impactful)

This is a Pay to Win game.

Your game is not Pay to Win if any real money is used that in any form, to any variance, impacts the performance of your team at any stage.

Slo Bro
45 days ago

Amelia

You already have a Pay-2-Win model. I would like to support the game further but a complete denial that this game is not Pay-2-Win is an insult to your playerbase.

This impacts daily leagues far more than others but this is the run down how tokens impact the results of races in favour of those who invest:

Tokens to change Favourite Track (this gives a notable pace advantage)

Tokens to give Legendary Race Ability to give it bonuses in the race (This has definitely provided notable differences)

Tokens to change Strength and Weakness attributes of staff

Tokens to change Staff's abilities

Tokens to buy new fresh engines, 100% engine is vastly faster and uses way less fuel than an engine at 80%.

Same as last point but with Parts

Car setup, pay 3 tokens to be given a perfect setup.

Tokens to purchase better staff, to farm your facilities for better staff with higher attributes

Tokens to spend to refresh your facilities up to 48hrs earlier.

Tokens to buy XP boosts

Tokens to bypass wait times for upgrades to facilities (gain access tro new levels of DRS and KERS faster)

Tokens to buy points to increasing engine performances

Tokens to buy cash (far less impactful)

This is a Pay to Win game.

Your game is not Pay to Win if any real money is used that in any form, to any variance, impacts the performance of your team at any stage.

With all due respect, I suggest you try some real pay to win games out there. In igp you can’t buy yourself a win against an evenly good non spending player. For everything tokens are needed, a non spending player also has access (sponsor gives out max 3 tokens per race). There is no paywall with things behind it.

Just take a look at top eleven for instance, that is pay to win. It means if you don’t spend money on the game, you don’t stand any chance. I suggest, really play that game for a bit or any other p2w (there’s enough of those around) then come back to igp.

I think such an experience would make you appreciate more the uniqueness of igp

Amelia Lyons
45 days ago (Last edited by Amelia Lyons 45 days ago)

Slo

Amelia

You already have a Pay-2-Win model. I would like to support the game further but a complete denial that this game is not Pay-2-Win is an insult to your playerbase.

This impacts daily leagues far more than others but this is the run down how tokens impact the results of races in favour of those who invest:

Tokens to change Favourite Track (this gives a notable pace advantage)

Tokens to give Legendary Race Ability to give it bonuses in the race (This has definitely provided notable differences)

Tokens to change Strength and Weakness attributes of staff

Tokens to change Staff's abilities

Tokens to buy new fresh engines, 100% engine is vastly faster and uses way less fuel than an engine at 80%.

Same as last point but with Parts

Car setup, pay 3 tokens to be given a perfect setup.

Tokens to purchase better staff, to farm your facilities for better staff with higher attributes

Tokens to spend to refresh your facilities up to 48hrs earlier.

Tokens to buy XP boosts

Tokens to bypass wait times for upgrades to facilities (gain access tro new levels of DRS and KERS faster)

Tokens to buy points to increasing engine performances

Tokens to buy cash (far less impactful)

This is a Pay to Win game.

Your game is not Pay to Win if any real money is used that in any form, to any variance, impacts the performance of your team at any stage.

With all due respect, I suggest you try some real pay to win games out there. In igp you can’t buy yourself a win against an evenly good non spending player. For everything tokens are needed, a non spending player also has access (sponsor gives out max 3 tokens per race). There is no paywall with things behind it.

Just take a look at top eleven for instance, that is pay to win. It means if you don’t spend money on the game, you don’t stand any chance. I suggest, really play that game for a bit or any other p2w (there’s enough of those around) then come back to igp.

I think such an experience would make you appreciate more the uniqueness of igp

A sycophant is exactly how someone can describe you. You're utterly rude and telling me what to do with no knowledge of who I am and what experience I have. How about you delete your message and sit quietly in the corner. You're shameful to suggest such with no basis for your argument, by trying to paint me as someone who knows nothing.

I am well informed when it comes to pay to win games and I have also been playing this game for 13 years, participated in beta testing, did some things directly for Jack, lead communities through p2w games. Yes this game is not the worst but this is the beginning and the above effects all do impact the game and directly influence the results.

Slo Bro
45 days ago (Last edited by Slo Bro 45 days ago)

Amelia

Slo

Amelia

You already have a Pay-2-Win model. I would like to support the game further but a complete denial that this game is not Pay-2-Win is an insult to your playerbase.

This impacts daily leagues far more than others but this is the run down how tokens impact the results of races in favour of those who invest:

Tokens to change Favourite Track (this gives a notable pace advantage)

Tokens to give Legendary Race Ability to give it bonuses in the race (This has definitely provided notable differences)

Tokens to change Strength and Weakness attributes of staff

Tokens to change Staff's abilities

Tokens to buy new fresh engines, 100% engine is vastly faster and uses way less fuel than an engine at 80%.

Same as last point but with Parts

Car setup, pay 3 tokens to be given a perfect setup.

Tokens to purchase better staff, to farm your facilities for better staff with higher attributes

Tokens to spend to refresh your facilities up to 48hrs earlier.

Tokens to buy XP boosts

Tokens to bypass wait times for upgrades to facilities (gain access tro new levels of DRS and KERS faster)

Tokens to buy points to increasing engine performances

Tokens to buy cash (far less impactful)

This is a Pay to Win game.

Your game is not Pay to Win if any real money is used that in any form, to any variance, impacts the performance of your team at any stage.

With all due respect, I suggest you try some real pay to win games out there. In igp you can’t buy yourself a win against an evenly good non spending player. For everything tokens are needed, a non spending player also has access (sponsor gives out max 3 tokens per race). There is no paywall with things behind it.

Just take a look at top eleven for instance, that is pay to win. It means if you don’t spend money on the game, you don’t stand any chance. I suggest, really play that game for a bit or any other p2w (there’s enough of those around) then come back to igp.

I think such an experience would make you appreciate more the uniqueness of igp

A sycophant is exactly how someone can describe you. You're utterly rude and telling me what to do with no knowledge of who I am and what experience I have. How about you delete your message and sit quietly in the corner. You're shameful.

Oh and I’m the rude one? Sure. You may need to look in the mirror there (yes, telling you once more what to do)

Didn’t know I was talking to the countess of p2w, queen of igp, started with “with all due respect” but anyway. Calling igp a p2w model, I just figured you hadn’t seen the ugly face of a real paywall before. in my view, igp is not a p2w model, certainly in comparison to a whole bunch of games out there. But I guess we won’t find consensus on that.

IMHO, you say this is the beginning, I think it goes further and it’s either us all stomaching this freemium format or studio gets sold out and paywalls will appear, which I wouldn’t like. That’s just brutal reality, I’ve seen it happen, not a pretty picture.

Ps: betatester as well 😉

Peter Kofat
45 days ago

IGP has always been a pay to win game, even more so after the update. Anything that improves the performance of the team or the time it takes to reach a certain target IS the sole definition of a pay to win feature. Can it get worse? Of course. But that does not mean that it is at the right place right now.

Check out GPRO to see what it means to have a game without any pay to win features.

Tudor C
45 days ago

I think some people here are missing the point.
Comparing it to worse p2w games does not make this NOT p2w.
If a claim is made, it should be backed up by facts.
It’s like always comparing yourself to people having it worse and patting yourself on the shoulder, as opposed to people having it better and seeing what you can learn from them. Yes, it can always be worse, but that gratitude thing only serves in specific moments, not as a life mantra.
<end of philosophy>

Vincent Tramontana
45 days ago

“In igp you can’t buy yourself a win against an evenly good non spending player.” Slo Bro.

You honestly believe that 2 equal managers, one spending just the tokens they earn vs another who bought 2 legendary drivers, bought staff that gives the right strengths and weaknesses and an additional 3 designs points per race, (thats 60 DP at the end of a 20 race season) with real money. All that could be upwards of 800 tokens. And you’re saying you honestly believe they have the same chances in a season?
Cmon, you know that’s just not true.
And saying it’s not as bad as other games does not negate the fact you can buy and advantage.

Archi3 Bald
45 days ago

Vincent

“In igp you can’t buy yourself a win against an evenly good non spending player.” Slo Bro.

You honestly believe that 2 equal managers, one spending just the tokens they earn vs another who bought 2 legendary drivers, bought staff that gives the right strengths and weaknesses and an additional 3 designs points per race, (thats 60 DP at the end of a 20 race season) with real money. All that could be upwards of 800 tokens. And you’re saying you honestly believe they have the same chances in a season?
Cmon, you know that’s just not true.
And saying it’s not as bad as other games does not negate the fact you can buy and advantage.

Where do you buy 3 dp per race? Please point me in the right direction 😅

Mara Jade Skywalker
45 days ago

Archie

Vincent

“In igp you can’t buy yourself a win against an evenly good non spending player.” Slo Bro.

You honestly believe that 2 equal managers, one spending just the tokens they earn vs another who bought 2 legendary drivers, bought staff that gives the right strengths and weaknesses and an additional 3 designs points per race, (thats 60 DP at the end of a 20 race season) with real money. All that could be upwards of 800 tokens. And you’re saying you honestly believe they have the same chances in a season?
Cmon, you know that’s just not true.
And saying it’s not as bad as other games does not negate the fact you can buy and advantage.

Where do you buy 3 dp per race? Please point me in the right direction 😅

I guess, he meant TDs with abilities?

Kevin Bissell Super Mod
45 days ago

A minor correction Vincent. The additional 3dp for Technical Director Legendary skill does not yield 3dp per race (60dp per 20 race season), it's a one off gain of 3dp per TD employed.

I appreciate that the game has to generate income because without that income there would be no game for anyone to play and I don't have an issue with this. However, I do believe that it is wrong to suggest that it's only cosmetics and that results are not affected by the level of spending. If you have two equally talented managers, one who spends a lot of money and the other who doesn't, if the spender so desires they can buy a speed advantage.

Some spending simply enables a manager to achieve goals more quickly, such as driver training or XP boost, but spending tokens on multi-CDs with a range of Strength/Weakness traits, 5 TDs with legendary design skills and modifying a driver's favourite circuit or special skill to align them with the next circuit on the calendar is something a non-spender can't do with the standard 3 token per race sponsor income. And this is where a big spender can gain an advantage.

Slo Bro
44 days ago (Last edited by Slo Bro 44 days ago)

Vincent

“In igp you can’t buy yourself a win against an evenly good non spending player.” Slo Bro.

You honestly believe that 2 equal managers, one spending just the tokens they earn vs another who bought 2 legendary drivers, bought staff that gives the right strengths and weaknesses and an additional 3 designs points per race, (thats 60 DP at the end of a 20 race season) with real money. All that could be upwards of 800 tokens. And you’re saying you honestly believe they have the same chances in a season?
Cmon, you know that’s just not true.
And saying it’s not as bad as other games does not negate the fact you can buy and advantage.

Hold on, I didn’t say it was an easy route or short grind. A non paying player has access to the exact same features a paying player has.

I’m trying to convey real money does not grant access to features a non paying player doesn’t have access to. In other games, this happens, a real pay wall.

As I look at it, in igp a paying player buys a shorter route to a speed advantage anyone can get. Also, when bought, any one of these features doesn’t guarantee a win.

Amelia Lyons
44 days ago

To skip build time, you got to pay about £23

Tudor C
44 days ago

It’s ok folks, we’re going in circles.

Other games have it worse.
Speeding your progression doesn’t offer an advantage to others who can also speed up theirs, get it?

We’re wasting our breath here.

Vincent Tramontana
44 days ago (Last edited by Vincent Tramontana 43 days ago)

Kevin

A minor correction Vincent. The additional 3dp for Technical Director Legendary skill does not yield 3dp per race (60dp per 20 race season), it's a one off gain of 3dp per TD employed.

I appreciate that the game has to generate income because without that income there would be no game for anyone to play and I don't have an issue with this. However, I do believe that it is wrong to suggest that it's only cosmetics and that results are not affected by the level of spending. If you have two equally talented managers, one who spends a lot of money and the other who doesn't, if the spender so desires they can buy a speed advantage.

Some spending simply enables a manager to achieve goals more quickly, such as driver training or XP boost, but spending tokens on multi-CDs with a range of Strength/Weakness traits, 5 TDs with legendary design skills and modifying a driver's favourite circuit or special skill to align them with the next circuit on the calendar is something a non-spender can't do with the standard 3 token per race sponsor income. And this is where a big spender can gain an advantage.

Thank you for the reply and the clarification. I really thought I was on the back foot there!!!

I have no problem with the way it is. I just wanted to point out that to be really competitive, a little bit of $$ is needed. As it should be, the game can’t exist if it does not make $$. I have been playing this game since before the 2D viewer came out, that was 2012 I think. So some $$ is more then deserved.

Some back of the envelope math shows I need to spend about 20-25 tokens just for fresh engines every season. 17 just does not cut it, need about 40.
So I earn 35 tokens a season after cost. I just did the calculations for the new CD and TD I need when I level up soon and total token for recruitment and maxing everything is about 440.
So theoretically, of course I can do it without spending a single dollar, in 12.5 seasons. We run 1 race per week, and with breaks we get in about 2 seasons per year.
So yes, of course I can do it, in 2031.

Andrew Graham
43 days ago

Amelia

You already have a Pay-2-Win model. I would like to support the game further but a complete denial that this game is not Pay-2-Win is an insult to your playerbase.

This impacts daily leagues far more than others but this is the run down how tokens impact the results of races in favour of those who invest:

Tokens to change Favourite Track (this gives a notable pace advantage)

Tokens to give Legendary Race Ability to give it bonuses in the race (This has definitely provided notable differences)

Tokens to change Strength and Weakness attributes of staff

Tokens to change Staff's abilities

Tokens to buy new fresh engines, 100% engine is vastly faster and uses way less fuel than an engine at 80%.

Same as last point but with Parts

Car setup, pay 3 tokens to be given a perfect setup.

Tokens to purchase better staff, to farm your facilities for better staff with higher attributes

Tokens to spend to refresh your facilities up to 48hrs earlier.

Tokens to buy XP boosts

Tokens to bypass wait times for upgrades to facilities (gain access tro new levels of DRS and KERS faster)

Tokens to buy points to increasing engine performances

Tokens to buy cash (far less impactful)

This is a Pay to Win game.

Your game is not Pay to Win if any real money is used that in any form, to any variance, impacts the performance of your team at any stage.

You can do all of that without paying it just takes longer, I save up the tokens from my sponsors. A lot of that is only worth doing in the latter stages anyway (Lvl 25 plus)

Véro VV
43 days ago

Hi everyone; this update is a disaster in my opinion! The game was simple and very nice and it became a beautiful superficial facade without anything attractive inside! For example, more than ten minutes to log in is inadmissible! I stop playing .

Vincent Tramontana
43 days ago

Andrew

Amelia

You already have a Pay-2-Win model. I would like to support the game further but a complete denial that this game is not Pay-2-Win is an insult to your playerbase.

This impacts daily leagues far more than others but this is the run down how tokens impact the results of races in favour of those who invest:

Tokens to change Favourite Track (this gives a notable pace advantage)

Tokens to give Legendary Race Ability to give it bonuses in the race (This has definitely provided notable differences)

Tokens to change Strength and Weakness attributes of staff

Tokens to change Staff's abilities

Tokens to buy new fresh engines, 100% engine is vastly faster and uses way less fuel than an engine at 80%.

Same as last point but with Parts

Car setup, pay 3 tokens to be given a perfect setup.

Tokens to purchase better staff, to farm your facilities for better staff with higher attributes

Tokens to spend to refresh your facilities up to 48hrs earlier.

Tokens to buy XP boosts

Tokens to bypass wait times for upgrades to facilities (gain access tro new levels of DRS and KERS faster)

Tokens to buy points to increasing engine performances

Tokens to buy cash (far less impactful)

This is a Pay to Win game.

Your game is not Pay to Win if any real money is used that in any form, to any variance, impacts the performance of your team at any stage.

You can do all of that without paying it just takes longer, I save up the tokens from my sponsors. A lot of that is only worth doing in the latter stages anyway (Lvl 25 plus)

Yes! I agree 100% like I said, in my league, running once a week, it will only take a little over 6 years to save enough tokens to get a CD and TD 5 stars with all the top specs.

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