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Solved
stuck in live race

This thread is closed because it is solved.
1
This topic has been closed by the moderator
5061
102 days ago
What did you try to do?
Tried to exit the race viewer after the finish.

What happened instead?
After the race finished, the game is stuck. I can't do anything else with my account because I'm in a live race.

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iPhone SE

What is the operating system?
iOS

What is the version number of the operating system?
iOS

What operating system is your PC?
Windows

Which browser did you experience the problem in?
Chrome, Edge, downloaded game

Can the bug be reproduced?
no because I'm stuck

Additional comments:
5245
102 days ago
What did you try to do?
Try to join a live race

What happened instead?
I cant join!

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
iphone11

What is the operating system?
iOS

What is the version number of the operating system?
ios17.7

What operating system is your PC?
Macos

Which browser did you experience the problem in?
Chrome and Safari

Can the bug be reproduced?
no

Additional comments:
5226
102 days ago
Same problem for me too. On 2 different leagues.
5059 Community Manager
102 days ago
Hey managers,

Thanks for your report, since a couple of hours ago our server provider is experiencing issues.

We’re working and cooperating with them in the resolution of the ongoing problem.

Thanks a lot for your patience and understanding!
5059 Community Manager
102 days ago
Hey managers,

The issue has been resolved. If you’re looking for a race rerun please advise your league host to visit this topic.

Once again, thanks a lot for you patience and understanding!
This topic has been closed by the moderator
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