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We're back - catching up on support

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medal 5089 CEO & CTO
8 days ago Translate
Over the next few days I will be catching up on all the support requests. I understand some of these are time-sensitive, and in cases where we are past the point we can be helpful, I will issue Tokens to the impacted accounts.

We will need to work out a better structure after the next major update to organise everything, but there has been a tonne of work going on behind the scenes. The next update will be almost as big of an evolution as the iGP Manager 26 launch, refining and improving everything, and adding a few new features (among them: classic mode, offline mode). Don't expect the update until later in the month, but it's already in a functioning state and needs a few weeks of testing.
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medal 5217
8 days ago Translate
Jack, one of the problems I've tried to write about several times is the reset of my car in the championship I'm running. Unfortunately, I'm racing with a car with a zero reset... with a starting skill of 3-4, which isn't the best as I can't be competitive. If only the car could be brought to a level where I can race with skills equal to or equal to the main development... even though the main problem, having tried to enter with other teams, seems to be the championship itself, everyone who enters has a reset with skill 3-4.

 https://igpmanager.com/app/p=league&id=652084 

This is the link to the championship. The team in question is the one I'm writing about... thank you.
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medal 5089 CEO & CTO
7 days ago
I've upgraded your design, and we've had a few reports of this so I'm going to have to look into this more separately to understand why it's still happening.
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medal 5217
7 days ago Translate
Thank you if it can be useful to you. That championship you have in the link has some bugs as each team tried goes with 2-3 as skill score....thanks a lot
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medal 5118
7 days ago Translate

Jack
I've upgraded your design, and we've had a few reports of this so I'm going to have to look into this more separately to understand why it's still happening.


Thanks Jack for fixing my car as well as the Audi Punisher one (same championship). Now we can get back to racing!

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medal 5385
7 days ago Translate
Con la nueva actualización, volverán las ligas élite a usar las configuraciónes de élite o seguirán todas las ligas en novato? En nuestra liga todos aparecemos como élite pero las configuraciónes ideales siguen siendo los valores de novato
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medal 5203
6 days ago
Is there any chance of actually getting the tire choice that I choose? Or will I forever be on hard tires whenever it rains? I've reported if previously and nothing changes.  Game is becoming very tiresome
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medal 5385
6 days ago Translate
Nos devolverán los tokens perdidos en las configuraciónes ideales que no configuran como deben debido a fallos en la estación meteorológica del juego?
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medal 5334
5 days ago Translate
Since yesterday, weather conditions don't work, and today I spent 6 tokens for nothing, because in the menu it said heavy rain, then in the race no rain. And online race was super slow and kept disconnecting. Even stood next to the WiFi.
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medal 5203
3 days ago
Regardless of tire and fuel choice, I am given medium and 11 litres in sprint races. Come on guys, this is farcical 
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medal 5000
3 days ago Translate
Could the game not be Pay to win ?
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medal 5137
3 days ago

Chapeau
Could the game not be Pay to win ?

The game isn’t pay-to-win. You’re only level 2, so you probably haven’t fully figured out how iGP works yet.
You earn tokens after every race, get daily rewards, and receive donuts, daily.
I’m level 10, haven’t spent a cent, and still managed to finish 3rd in the last race.
Progress tends to happen once you actually play and learn the game.
And if this all feels a bit too much, HappyPlayKids is always an option. It’s a free online kids’ game site designed for young children.


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medal 5120
2 days ago Translate
Bonjour.
J ai voulu prendre l abonnement VIP. Mais il me dit que j ai déjà souscrit un abonnement! Mais je ne bénéficie d aucun avantage... 😞

Pour les prochaines mises a jour, pourquoi ne pas instaurer des sponsors ?  Plus de sponsors? Et qu ils apparaissent sur les monoplaces pour les habiller!

Également aussi le recrutement de pilote, pourquoi ne pas pouvoir faire des offres aux écuries ? Que le dirigeant accepte ou non! 
 

Il y a plein d idée 
Cordialement.
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medal 5135
2 days ago Translate

Jean
Bonjour.
J ai voulu prendre l abonnement VIP. Mais il me dit que j ai déjà souscrit un abonnement! Mais je ne bénéficie d aucun avantage... 😞

Pour les prochaines mises a jour, pourquoi ne pas instaurer des sponsors ?  Plus de sponsors? Et qu ils apparaissent sur les monoplaces pour les habiller!

Également aussi le recrutement de pilote, pourquoi ne pas pouvoir faire des offres aux écuries ? Que le dirigeant accepte ou non! 
 

Il y a plein d idée 
Cordialement.



eu queria pinturas reais, ainda que fossem pagas 😔
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medal 5089 CEO & CTO
2 days ago

Jean
Bonjour.
J ai voulu prendre l abonnement VIP. Mais il me dit que j ai déjà souscrit un abonnement! Mais je ne bénéficie d aucun avantage... 😞

Hi Jean, which platform are you purchasing on? There is nothing to suggest you have a subscription on my end.



Sergio
Con la nueva actualización, volverán las ligas élite a usar las configuraciónes de élite o seguirán todas las ligas en novato? En nuestra liga todos aparecemos como élite pero las configuraciónes ideales siguen siendo los valores de novato

Hi Sergio, I didn't understand this fully. 
Moose
Is there any chance of actually getting the tire choice that I choose? Or will I forever be on hard tires whenever it rains? I've reported if previously and nothing changes.  Game is becoming very tiresome

Hi, Sorry to hear that. I will investigate this now.

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medal 5120
1 day ago Translate
Depuis google play... abonnement direct en jeu qui me ramène sur google play... paiement validé, mais rien.. et quand je recommence, cela me marque que j ai déjà un abonnement en cours. 
Je vous ai mis une requête avec le screenshot.
Cordialement 
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medal 5385
1 day ago Translate
Los valores de suspensión alerones y altura han cambiado en nuestra liga desde que arreglasteis lo de ser novatos y profesional, ahora somos élite cada manager pero estos valores figuran muy bajos siempre como si fueramos novato. En México por ejemplo los valores son 3-s11-1
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medal 4993 Moderator
1 day ago
That means your league is now indeed in line with other 2026 converted/new leagues. Those all share this setup glitch.
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medal 5334
12 hours ago Translate
What's wrong with the weather? It shows dry track but when you do FP, says it's Noah's Flood. Then few minutes before race takes over it goes crazy, saying it's raining and then, car on track; times are dry conditions. I'm being forced to spend the little tokens I hardly win after a race.
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medal 5000
1 hour ago
I've not played for a while then came back a couple of days ago and played some sprint races in 2D. What has happened to this game, in sprint 9 times out of 10 you don't get the tyres u requested or fuel load even when it's saved. The cars jerk on the track speed up and slow down for no reason. Pitting they drive down the straight then jump into the pits, depending on where the stop is other cars can gain 5-6 seconds as they jump past in the pit lane. This is something you expect when a game is launched not something that's been going for years. Surely beta testers would have noticed this during play so why allow it to go ahead. I've not even joined a league yet and I won't after reading all the issues. Just playing sprints every race is bugged, not just one or two. Updates are meant to make the game better not worse.
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