ios-personmd-notifications md-help-circle

Profile

  • Guest
    medal 0
  • Posts: 21
  • Post Likes: 3763

Notifications

  • No Unread Notifications

Help us counter fake ratings & reviews

warning
This thread is closed. Threads older than 6 weeks are closed automatically. To continue this discussion, create a new thread.
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right
medal 5164 FOUNDER & WEB DEV
3 years 142 days ago
What is going on? Fake one-star ratings and reviews are being posted on iGP. A lower rating decreases search ranking and deters people, so it's obvious why others might use such dirty tactics to further their own aims.

How can you help? Report fake reviews, flag them as spam and post a 5-star review if you think we deserve one, to balance it out.

Rate iGP on Google Play
Rate iGP on iOS

Can it be proven that these ratings are fake? Yes. Around 75% are automatically deleted by Apple and Google, proving that their own detection systems see them as fake. But many remain having bypassed their filters. They have been coming in since the beginning of April, particularly in the last week, and account for at least 1/4 of all 1-star ratings on iGP Manager.

The ratings themselves appear to mostly be coming from a "review farm" in Bangladesh. It's clear-cut, since over the last 30 days every single account in Bangladesh gave a 1.0 rating, which is essentially impossible.



Above is a screenshot from our Google Play Developer Console showing the discrepancy between our real "lowest rating" in any country (3.14) and the 1.0 from Bangladesh.They are dragging down the app and 'English speaking' rating too.

So report fakes and give us a positive review if you're enjoying the game. We'll continue flagging the situation to the stores. We're working hard on an update for the apps which we hope to release soon. We've been held up getting translations finished, but then it will be ready to launch. If you've read this far, thanks!
md-quotelink
medal 5337
3 years 142 days ago
I rate with 5 stars on IOS.
md-quotelink
medal 6675
3 years 141 days ago
now what is this m not able to write review :(
md-quotelink
medal 5511 HEAD OF SUPPORT
3 years 140 days ago
Aayansh, is this still happening?
md-quotelink
medal 5164 FOUNDER & WEB DEV
3 years 138 days ago
The tactics seem to have changed, since fake reviews are being removed quite quickly now. The new approach is voting on reviews to skew the way they are displayed in "most recommended".

For example, going through the reviews there are 0 votes either way on the vast majority. But then one appeared promoting another game in Spanish. That received 10 upvotes immediately, pushing it to the front page of recommended reviews.

There are clearly companies or individuals with a lot of time and money on their hands who are willing to go to any lengths to promote their apps. I suppose we're the easy target, being a small indie team. It's quite sad.
md-quotelink
medal 5337
3 years 138 days ago
We are with you jack!
md-quotelink
angle-double-left ios-arrow-back 1 ios-arrow-forward angle-double-right

You must be logged in to post a reply.