Solved

Not getting parts for watching videos

Hi. I'm having issues with not receiving parts for watching videos. Receiving a message saying unable to verify reward.

Hello! on the "known bugs forum"
there are posted the same bug you cam post your problem on this, please if you have a bug first look on this forum
https://igpmanager.com/forum-thread/8300

There is no answer there though.

Hi Paul, please take a screenshot of the message and upload it to an image hosting website then post a link to the image here.

Does the problem happen after watching the video?
Is the problem happening over wi-fi, cellular data, or both?
What is your phone's OS version? You can find this in settings under About Device.

http://imageshack.com/a/img922/672/T3iU8n.png

Thanks Blunion. Helpful reply.

Image on link attached. Problem happens after every video and on wifi and cellular data. I'm on IOS 10.3.3

I got the same message, using Samsung S7 (Android 7.0)

s7 edge for me

Hi guys, sorry for the late reply. Seems it may be an issue for everybody, as I'm having the problem too. I've reported it and will update this thread when there is news available.

Everytime that I watch an add I get the same error.
My smartphone is a gallaxy j5.
My cars are getting really damaged.

Thanks Blunion and Jack. Appreciate you looking into this.

Same issue on LG phone both wifi and cellular

Thanks Jack, Hopefully you will be able to fix it soon

Yo también tengo el mismo problema, ya me he cargado 20 vídeos y ni una pieza jajajaja

is this for app only as don't see option on pc?

Confirmed. Now working fine. Thanks!!!

Thanks, My phone is like me too old and need's update.

Unfortunately I am still having issues with it Jack using Samsung Galaxy S7 Android 7.0. With my brand new account it gave me 2 parts and then would not give me any more, even though the blue bar is highlighted, I click it and nothing happens. I logged in with my original account and the blue bar was not highlighted so I rebooted my phone and then the blue bar is now highlighted, however it does absolutely nothing when I click the blue bar.

On a friends account using Samsung J7, it gave 3 parts and then even though the blue bar is highlighted, it no longer gives any more parts. Again, the blue bar is unresponsive.

Is the same as was before, blue button is unresponsive. Rarely can watch video but igp can't validate request for some reason