Gert Rose 5000Super Mod 7 years 59 days ago (edited 7 years 59 days ago)
Hi,
Several elite managers (including me) can't connect to our race that was supposed to start 5 minutes ago.
https://igpmanager.com/race/live.php?id=17528674
Qualifying results for elite are also not visible yet, for beginner and pro they are.
Please try re-launching the application or viewer window entirely. We identified an issue whereby there was a conflict with old and new servers running in parallel and just had to move a bunch of races to other servers. It may be that your races were moved, and therefore your race viewer is attempting to connect to the wrong server, which is why it will not connect.
As Jamie has said "now running" would be exactly what we expect. The races started a little late due to this last minute unexpected server shift they had to do. Apologies for any inconvenience this has caused, we're working hard to address the reports of lag from the last few nights and are having to expedite launching server upgrades. In the process, there have been a couple of hiccups like this.
Once this new system is bedded in the whole service should run a lot better than it has done this week.
So this small change . Means i cant join race until lap 12 and my tyres burn so much that im nr 19 and 20....... where i normally battle for first 6
We can put this season in a box now
This really was a one-off due to the fact that we had to shift them to another server. The reason for that has been resolved and won't persist in to any other nights. That's all I can really add. The other good news is that this started because we're upgrading everything, and the lag problems from other nights this week are improving too. Despite the slight setback on a few races tonight (apologies) things are moving in a good direction overall.
The qualifying didn't show up, then the race said it was live, but nobody can join. Idk if it started/stopped raining during qualifying and that messed it up. That's my only guess.
The race starts at the time of this message, but everytime I try to connect to the race it says "the race has ended". I talked with friends on the same league and they also can't connect to the race.
Can you fix this fast please? Its raining and we really would like to help our drivers.
Same here, getting a mix of messages. Reason 3 and socket remotely closed. At one point it came up staying the race had finished, only a few minutes after the race started.
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