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Service interruption (30 Jun 2018 at 18:00 - 20:00 GMT)

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CEO & CTO
6 years 148 days ago (edited 6 years 148 days ago)

Several races from 17:00 GMT have not started. I can see the issue that caused this and will get the races running at half past the hour. Those who can attend will then be able to do the race as normal - those who can't can request the race be postponed here.

Sorry for any inconvenience this has caused.

Max Rooker
6 years 148 days ago

Thanks for the quick solution. Hope it runs well :)

Anthony Mays
6 years 148 days ago

Hi Jack ,

Can you re run our race tomorrow please as I think most have left the game now in our league.
https://igpmanager.com/app/p=league&id=911

Thanks

Anthony

Salvatore Miliciotto
6 years 148 days ago

We Ask to Postpone the Race Tomorrow
league&id=16926
please @Jack

CEO & CTO
6 years 148 days ago

FYI for re-runs the race may run before it gets re-run. It's tricky to go in to the system now and start interfering with individual races. It will be easier for me to do that after it's all gone through cleanly. Priority is getting the races going for those who want to attend them today.

Brijesh Singh
6 years 148 days ago

CEO & CTO
6 years 148 days ago (edited 6 years 148 days ago)

Everything seems to be going now.

Again, apologies for this issue. The reason for it has now become clear.

Anthony Mays
6 years 148 days ago

Thanks for dealing with it quickly Jack , Enables us to calm a few down in the leagues.

Sebestyen Csaba
6 years 148 days ago

Hello,

Can we re run our race as well it's the Hungarian Trophy Racing, Australia. We had rain and didn't let to re set the car so was wet tires fitted.

Thank, Csaba Sebestyen

José Luis Navarro
6 years 148 days ago

Failed to star race in leage....

Please help!!!!!

Jim James
6 years 148 days ago

Unable to get into my race at 7pm

https://igpmanager.com/app/p=league&id=55210

Edit: nobody in the league can get into tonight’s race

Andy Craig
6 years 148 days ago

Hi Jack,

Looks like our race isn't allowing people to join the live viewer.

https://igpmanager.com/app/p=league&id=22622

7pm start time

Thanks

Jason John
6 years 148 days ago

i have a race starting now which isnt starting.

CEO & CTO
6 years 148 days ago

The 18:00 GMT races will all be starting shortly, and should all be going by 10 past the hour.

Apologies for this. There is a glitch on the back-end of the service which has resulted in all the races being put on non-functioning simulators. We are investigating and at the moment need to manually assign the races.

Carlos Ramos
6 years 148 days ago

can't get to my race either

Kаi Nyxes
6 years 148 days ago

League: F1 Full Throttle has same problem. Can’t load the race.

Andy Craig
6 years 148 days ago

Jack

The 18:00 GMT races will all be starting shortly, and should all be going by 10 past the hour.

Apologies for this. There is a glitch on the back-end of the service which has resulted in all the races being put on non-functioning simulators. We are investigating and at the moment need to manually assign the races.

Thanks Jack.

CEO & CTO
6 years 148 days ago

Nearly all of the races are running now, only 20 left and they will all start within the next couple of minutes.

Jim James
6 years 148 days ago

I’m in now but race had already started and was 6 laps old

Jonathan Pourceau
6 years 148 days ago

Apparemment la même chose dans ma ligue. Même les essais sont pas possible.

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