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Solved
Wrong result

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This thread is closed because it is solved.
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medal 5000
5 years 140 days ago
What did you try to do?
Had to wait too much for the result after the race

What happened instead?
Bad result after the race

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
Galaxy s7

What is the operating system?
Android

What is the version number of the operating system?
Android 8

Can the bug be reproduced?
No
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medal 4892 Community Manager
5 years 140 days ago
Please read this topic
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medal 5000
5 years 140 days ago

José


Not the same problem. The race started ended but after it there is a wrong result.. .

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medal 4892 Community Manager
5 years 140 days ago
Should be related to this too.
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medal 5073 CEO & CTO
5 years 140 days ago
Patrick
The race started ended but after it there is a wrong result.. .

Hi Patrick, is the result better now or not? If not the only solution may be to re-run it tomorrow.

P.S. If you got double-design points etc. from me running the results through the system again, just know that so did everyone else. It's the same for everyone in the race.
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medal 5000
5 years 139 days ago

Jack
Patrick
The race started ended but after it there is a wrong result.. .

Hi Patrick, is the result better now or not? If not the only solution may be to re-run it tomorrow.

P.S. If you got double-design points etc. from me running the results through the system again, just know that so did everyone else. It's the same for everyone in the race.


The season is very long cause of the brakes and already re runs so i dont think we want re run. I just wanted to let you know that if the race was normally run there is another bug that affect completed races which changes its result. 

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medal 5073 CEO & CTO
5 years 139 days ago
Okay, no problem. We were aware of the issue as it was caused by a server fault that happened yesterday. The issue is resolved. I can only apologise for any inconvenience it may have caused at this point and reassure you that the cause has been addressed.

I hope you enjoy the rest of the season. :)
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medal 5000
5 years 139 days ago
Thnx for the hard work and that you give us a great game! Happy new year! 
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