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Forums > Global Forums (English) > Bugs

Unresolved
Free parts not working

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Steve Neal medal 5000
6 years 17 days ago
What did you try to do?
Play clips for free parts

What happened instead?
Acts as if loading video but nothing happens

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 7

What is the operating system?
iOS

What is the version number of the operating system?
iOS 12.1.2

Can the bug be reproduced?
No
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Gert Rose medal 5004 Super Mod
6 years 12 days ago
Hi Phil, we have created this special thread for investigating the issue with watching ads (for now it seems to be a problem only on iOS).
Please go to that thread and answer all the questions asked there to give us as much as possible information to debug this issue.
I will be closing this thread.
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