Edwin Stanton medal 5821 5 years 103 days ago
What did you try to do?
I was using my PC to race and it happens twice during a race. The race freezes and an error box pops up saying the system is out of memory and something the server(s). I thought this might be on my end with my machine so I have tried it with a different machine with the same result and have used three different browsers (Edge, Chrome, and Firefox). I have to close the race window and reload a new one. It thankfully has not happened at a critical point in a race.
What happened instead?
When I close the window and click go to race it loads again. It typically happens at about the 1/3 and 2/3 moments of the race. Do I need to change something on my end or is this a known issue?
Did the problem happen while using wi-fi, mobile data, or both?
Both
Did the bug happen in the app, on PC, or both?
PC
What operating system is your PC?
Windows 10 Version 1803
Which browser did you experience the problem in?
Edge, Chrome and Firefox
Can the bug be reproduced?
I can try to note the exact error message in today's race if that will help.
Additional comments:
Thank you in advance for your help with this.
Edwin Stanton medal 5821 5 years 103 days ago
Thank for the advice but I tried that and it just happened again :(
Gustavo Heiden medal 6371 Super Mod 5 years 103 days ago
Edwin, Do you play with car displayed as dots (icon only option)?
I'm asking because when I had this issue, I fixed by changing car display to car only.
If you're experiencing same problem as mine, you won't be able to see the cars properly after changing that option, so you need to restart the viewer and then you can switch back to icon display.
Edwin Stanton medal 5821 5 years 102 days ago
Thank you for that advice Gustavo. I will give it a try today. Is that something you have to do every race or did doing it once resolve the issue? Thank you again for the advice.
Gustavo Heiden medal 6371 Super Mod 5 years 102 days ago
I just had to do it once.
Edwin Stanton medal 5821 5 years 102 days ago
Thank you Gustavo. It worked like a charm today! Thank you again!
Frank Thomas medal 4992 Moderator 5 years 102 days ago
Also the lowest, very low, graphics setting was known to cause memory troubles.
Gustavo Heiden medal 6371 Super Mod 5 years 102 days ago
Edwin, you might have to repeat this workaround if you have multiple accounts.
