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Forums > Global Forums (English) > Bugs

Unresolved
Losing connection

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Pat Phelen medal 5052
3 years 10 days ago
What did you try to do?
Everyone in our league kept losing connection about halfway through the race

What happened instead?
Tried to connect but kept losing connection. Not just me but several players

Did the problem happen while using wi-fi, mobile data, or both?
Wi-fi

Did the bug happen in the app, on PC, or both?
App

What is the model of your device?
iPhone 12

What is the operating system?
iOS

What is the version number of the operating system?
15.1

Can the bug be reproduced?
Yes

Additional comments:
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Neil Jarvis medal 5000
3 years 10 days ago
I’m exactly the same
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Dillon Hatley medal 5056
3 years 10 days ago
Had the same issue in another league.
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Connor Cooper medal 4942 Super Mod
3 years 10 days ago
Hello,

I am sorry to hear you've been affected by an issue in your live races. I have escalated this thread to the developers for investigation. 

If you would like for your race to be re-run, you can ask the support team to re-run it using this thread.
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Pat Phelen medal 5052
3 years 10 days ago

Connor
Hello,

I am sorry to hear you've been affected by an issue in your live races. I have escalated this thread to the developers for investigation. 

If you would like for your race to be re-run, you can ask the support team to re-run it using this thread (I will link the re-run thread in a moment).


Not too fussed about the re-run as I won ? but will have a chat with the others in the league. If you could look into the problem that would be great, thank you

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