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Forums > Global Forums (English) > Help & Support

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Can't login to my account

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Damian van Andel medal 5000
2 years 239 days ago
If i want to login to my old account, i get the notification that this user is not found or inactive. Is there any possbility i can regain access to this account? I am sure i used the right e-mailaddress, but if i want to reset my password is i still get the same notification.
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Connor Cooper medal 4927 Super Mod
2 years 239 days ago
Hello,

Please follow the instructions in the FAQ to contact the support team and they will be able to help you with your login issue. 

FAQ link - Help, I cannot access my account!
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Ovih Sapiens medal 5304 SUPPORT AGENT
2 years 237 days ago
Hello,

This problem has been solved through email.

Greetings! :-)
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