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Forums > Global Forums (English) > Help & Support

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Pumpkin Portrait Not Working

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Paul Akam medal 5000
2 years 36 days ago
I bought the pumpkin portrait thing yesterday for 100 tokens it applied on fine then went on today for my race and its not displaying and my driver is just showing as bald ive tried taking it off and messing with it but at this point ive just wasted like 25 tokens taking it on and off which has done. Is this just a me thing or is there currently a thing happening with the pumpkin head
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José Trujillo medal 6083 Community Manager
2 years 27 days ago
Hey Paul,

Sorry for the wait in replying, it's not an excuse but it's been long and difficult days here, hopefully you can understand me.

Unfortunately the race viewer is not yet compatible with some special cosmetics we have recently added. We will work on this as soon as possible within our priorities and resources (you can read more about this in the dev blog post published by Jack Basford here).

I have refunded you the wasted tokens and additional compensation for the expense and inconvenience.

Let me know if I can help you with anything else.
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