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Unresolved
Everything in race stops working for everyone.

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medal 5000
2 years 17 days ago
What did you try to do?
Same bug as in this topic: https://igpmanager.com/forum-thread/51371

This is 3rd time it happened. I know what the answer was, but I can't check everyone's app.

I've send a league message to reinstall app and to clear cache before every race, but looks like every third race and it's becoming impossible to run the league this way.



Any other solution and not just someone logged in with an old version because I can't do anything with it.

What happened instead?
And we obviously need to re run this race.

Did the problem happen while using wi-fi, mobile data, or both?
Both

Did the bug happen in the app, on PC, or both?
Both

What is the model of your device?
/

What is the operating system?
iOS

What is the version number of the operating system?
/

What operating system is your PC?
/

Which browser did you experience the problem in?
/

Can the bug be reproduced?
/

Additional comments:
/
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medal 5000 Super Mod
2 years 17 days ago
I have escalated this to the Developer team.

Just to be sure the race gets re-run I suggest you also make a request in the dedicated thread. 

Race re-run requests due to service issues
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medal 5000 Super Mod
2 years 17 days ago
Also, please can you confirm... The wording of your post is a little confusing, are you saying this is the third time it has happened or are you saying it is happening every third race?

Does it only happen when one particular manager attends the race?
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medal 5000
2 years 17 days ago (Last edited by Ondřej Grabiáš 2 years 16 days ago)
Kevin
Also, please can you confirm... The wording of your post is a little confusing, are you saying this is the third time it has happened or are you saying it is happening every third race?

Does it only happen when one particular manager attends the race?



Sorry. This is the 3rd time it happened. We had 2 races last season (but we decided not to re run as the championship was decided). After that I've informed everyone in the league to reinstall app because I found a thread here and didn't want to oppen up a new discussion. 


I was writing down every race who is online to make a connection after the second time this happened. And I can't find connection. 

I will request a rerun as soon as I finish with work. 

Thank you, Kevin.  

EDIT: I wanna try to explain how it looks like if it wasn't clear. At one (looks like random) point in the race, the game does not recognize any command. Visually I can still change push lvl from 5 to 1 for example, but the game still keeps push 5 in race. I can click boost and it will show up in race like I'm boosting but boost stays at same % and effect of boost is non existent (bots can still boost). I can change my next pit but game will still stick to the one I had when the bug occurred. So.. I visually change stuff but game doesn't recognize it. And this is true for everyone online in race. And today we had 5-6 top cars running out of fuel because we were all in push 5 when the bug happened. and it stayed push 5 for the rest of the race. 
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medal 5000 Super Mod
2 years 16 days ago
Thank you, I will send your detailed analysis to the Dev team.
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